Excel in your CCXP exam
CCXP training to make the exam easy for you — and super-charge your CX career
This is 100% complete prep for your Certified Customer Experience Professional (CCXP) credential.
“I’ve been through 4 modules so far and your materials are really excellent!!! I love it.
I just wish I would have used it before.”
— Bruce Liu, Cognizant (Hong Kong)
“This course is certainly among the best CX content I’ve ever found.
It unites concepts and application. It’s a CXM system connected with business results.”
— Elaine Mazzon, PhoneTrack (Brazil)
“Thank you, ClearAction. It was a great course.
I appreciate all your support. Wonderful material and great trainer.”
— Suhaib Jaber, PWC (Jordan)
Did you know 30% of CCXP candidates re-take the exam? Success requires a higher level of thinking about CX, plus very careful reading of the questions. First-attempt scores in ClearAction’s practice questions average 60% correct. Our 75-minute videos for each CCXP competency solve this! Start here: you get a sample CCXP exam application form and advice, exam preview and advice, and links for each CXPA step in your CCXP exam prep.
Since 2015, hundreds of CCXPs relied on ClearAction. Recent CCXPs from this course include:
Self-paced training with advanced advice
100% up-to-date with CXPA requirements
Live classes can be arranged for 5+ participants
Accepted: Credit Cards, Apple Pay, Google Pay, Bank Transfer, Klarna Pay Over Time
Risk-free! You can start with 1 topic to see if there’s anything new for you within 7 days: if not, get a refund, or if yes, get a credit toward all 5 topics!
Our prices now are lower than pre-pandemic, with more value. Why? We believe shrinkflation and inflation are bad CX: always increase value!
Options:
(A) 2-person live 5-session series of 90-minute classes: $985 Private CCXP Training.
(B) Coaching + self-paced course: $650 Coaching + 5 Topics
You can ask any questions before and/or after the exam in any combination of sessions up to 90 minutes.
(C) Other live remote timing or in-person training at your location: see “More Information” below.
You will get:
- Non-transferrable lifetime license to videos totaling about 1.25 hours per topic, covering 100% of your prep needs.
- 200 multiple-choice questions with clues and explanations.
- 75 more multiple-choice story questions in Who Wants to Be a Millionaire quiz game format.
- Integrated workbook for each topic with questions relating videos to your experiences + templates for applying key points in your work.
- Links to examples and templates for many concepts in each topic to deep-dive now or in the future.
Optional:
- Live classes can be arranged for 5+ participants.
- Personalized instructor feedback for 3 scenario questions per topic, to earn your optional Experience Leadership Certificate.
CCXP topics include:
“I am so thankful for your support and endless help during my CCXP journey!”
— Raneem Al Deejain, CCXP, My Clinic KSA (Saudi Arabia)
“The ClearAction course enabled me to bring all my CX knowledge together
and study at my own pace, to take the exam when I was ready.”
— Laurence Fox, CCXP, SHAPE Australia
“What I like most is the hints in the quiz to help you understand the perspective.”
— Bruce Liu, CCXP, Blue Cross Insurance Hong Kong
More information
Group Learning
Emphasis in live class may be customized to participants’ goals and questions.
Have a team of 5 or more? Arrange group learning (self-paced or private 5 live remote clases) by clicking the link below (specify the quantity by clicking “Qty” or “Details”). Send email to Success at ClearAction.com with participant names and email addresses for their ClearAction portal passwords.
Are you an individual who wants to join others in a live 5-week series? Fill-in this form to be notified when 5+ people request similar timing.
If you require an invoice or PO, contact us directly, but note that there is a surcharge for additional paperwork.
Who has passed the CCXP exam?
Partial list of CCXPs who benefited from ClearAction training:
(3-column table)
What is the CCXP exam?
You will save tremendous time and costs through ClearAction’s CCXP Exam e-Consulting.
Experience Leadership Topic Mastery certificate and social media badge are earned by successfully answering 15 topic mastery scenarios: 3 for each of the 5 competencies. This is awarded by ClearAction Continuum, with individual feedback to you by Lynn Hunsaker.
Certified Customer Experience Professional (CCXP) Certificate is earned by successfully answering 80% or more of 100 multiple choice questions in the CXPA’s CCXP exam. This is awarded by CXPA (Customer Experience Professionals Association).
“It was definitely a cornerstone for achieving the CCXP.
Fully recommended!!!”
— Tatiana Ramirez, CCXP, Instituto de Mercadeo Agropecuario (Panama)
“Thank you, Lynn, for the course and the guidance provided!
Very helpful indeed!”
— Grace Loh, Cisco (Singapore)
“This was such a helpful course.
I’m excited to use it!!”
— Davianne Florea, CCXP, Christian Care Ministry (US)
“Thank you very much for the valuable information
and feedback on the Topic Mastery scenarios during the course!”
— Silke Wiesel, PhD, CCXP, Chiesi Group (Austria)
In just 5 lessons, you will be able to:
- Identify leading indicators of financial growth
- Stop costly issues and design superior experiences
- Influence customer-centric accountability companywide
- Use insights to stimulate collaboration and differentiation
- Lead strategy and governance to outpace your industry
This course is right for you if:
- Your time is valuable. This is faster than anything else.
- You want flexibility. It’s self-paced with no expiration, and you can arrange live classes.
- You want instructor feedback. Responses in LinkedIn messaging and for every Topic Mastery submittal.
- You want complete exam preparation. Other options exclude skills listed above.
- Your career growth is top priority. You learn BETTER ways for all these skills.
- You want to be indispensable. You gain advanced wisdom for internal buy-in and massive gains.
Get started today!
Accepted: Google Pay, Klarna Pay Over Time, Bank Transfer, Credit Cards
Send requests to Success at ClearAction.com or message via LinkedIn or book a discovery call by clicking “Let’s Talk” at the top of this web page. (Promo code is usually for transfer from 1 topic to 5 topics.) If you require an invoice, contact us via email to Success at ClearAction.com, but note that there is a surcharge for additional paperwork.
Thanks! This made the exam questions feel very approachable and intuitive.
I wish I’d bought this earlier, as I’ve discovered you are teaching the real knowledge to us. Previously, I tried the CCXP exam unsuccessfully after buying all the popular practice exams.
I am so thankful to have enrolled in Clear Action e-Consulting. I am certain the material prepared me well for the exam. I highly recommend it to others.
Clear Action: engage everyone in walking the talk
This is e-consulting . . . far more value than “training”. It’s high-powered super-rare advice.
In place of an expensive consult, we avoid invoice rigmarole and give you super-affordable immediate access to e-consulting.
It saves your time, continuity, and resources. It boosts your influence, reputation, efficiency, capabilities, and growth!