Market Truths ensure your data reflects what’s happening in the market.
— Avoid bias
— Prevent skewed findings
— Build credibility and clout
— Maximize actionability and improvement: growth
— Benchmarking, validity, confidence, reliability, sampling

 


 

Video 1 — Statistical Significance: represent people as they exist in the market. (5 minutes)

Video 2 — Data Validity: phrases and scales represent truth as the people see it. (6.5 minutes)

Video 3 — Benchmarking: comparing truth of practices and performance. (4 minutes) + Quiz

 


 

Power Guide: series of short video lessons (2-6 minutes) with pro tips for leapfrogging norms to excel and multiply value. Multiple-choice quiz and quick exercises help you apply it right away.

You get lifetime access for ongoing reference as your career evolves.

Peer conversations, 5-minute guides, and member events in CX Value Multipliers Forum drive ongoing momentum in your career. Friends Membership is included with your Power Guide.

 

Click “Start” below, or click here to buy: $20

Lessons

Statistical Significance

Statistical Significance

Ensure your findings accurately reflect what's happening in the market.
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Validity

Validity

Bias means you don't know which part of your data is true.
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Benchmarking

Benchmarking

Benchmarking's purpose is to cross-pollinate wisdom.
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Market Truths Quiz

Market Truths Quiz

Testing your understanding of Market Truths reflected in your reports to managers.
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Goal Progress
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