Listening Builds Trust
Building trust
Level 1 & Level 2 Listening
Active listening
Silence
Silence opens new discovery
Listen via Ears, Eyes, Heart, Mind
Use ears, heart & mind
Self-Assessment – Listening
Motivate action
Listen to Illuminate
How to listen via all your senses to illuminate motivations, follow-through
- Listening builds trust
- Level 1 listening
- Level 2 listening
- Silence is important
- Use ears, heart & mind
Plus self-assessment, topic mastery, 4 application exercises
Listening Builds Trust
Building trust
Level 1 & Level 2 Listening
Active listening
Silence
Silence opens new discovery
Listen via Ears, Eyes, Heart, Mind
Use ears, heart & mind
Self-Assessment – Listening
Motivate action
Lynn ClearAction Admin
Hi, I'm Lynn! In Strategic Planning as VoC Manager, and as Head of Corporate Quality & CX, I led CX alignment across all functional areas. DM "ClearAction" in the Forum or at https://linkedin.com/in/lynnhunsaker