What are Assumptions?
Staying “on the same page”
What are Common Sources of Assumptions?
Sources of assumptions
How Do Assumptions Work?
Silence opens new discovery
How to Reset Assumptions
Reset your assumptions
Cues to Identify Others’ Assumptions
Cues to others’ assumptions
Self-Assessment – Assumptions
Motivate action
Rise Above Assumptions
Check each party’s assumptions with empathy, to prevent communication gaps
- Staying “on the same page”
- Sources of assumptions
- Reset your assumptions
- Cues to others’ assumptions
- Empathy prevents gaps
Plus self-assessment, topic mastery, 5 application exercises
What are Assumptions?
Staying “on the same page”
What are Common Sources of Assumptions?
Sources of assumptions
How Do Assumptions Work?
Silence opens new discovery
How to Reset Assumptions
Reset your assumptions
Cues to Identify Others’ Assumptions
Cues to others’ assumptions
Self-Assessment – Assumptions
Motivate action
Lynn ClearAction Admin
Hi, I'm Lynn! In Strategic Planning as VoC Manager, and as Head of Corporate Quality & CX, I led CX alignment across all functional areas. DM "ClearAction" in the Forum or at https://linkedin.com/in/lynnhunsaker