Awards & Recognition

Results driven expertise is always the goal. We’re happy to be recognized as thought leaders in our industry.

Lynn Hunsaker

  • Amazon Author of 3 book titles
  • Co-author of Journey to Marketing Operations Maturity study
  • Author of B2B Customer Experience Practices study 2010-2014
  • CustomerThink Author of the Year
  • CXPA Board of Directors
  • Top 5 Women Customer Experience Influencers (CloudCherry)
  • Top Customer Success Influencers (Mindtouch, Frontleaf, Amity)
  • Top Customer Experience Influencers (Customer Gauge, Satmetrix, SAP, CXPA)
  • Top Customer Care Influencers (Global Gurus, vCare)
  • Top Customer Experience Blogs (Customer Guru, NGdata)
  • Best Customer Retention Podcasts (NGdata)
  • Top Marketing Operations Influencer (Bizible)
  • Customer Experience Experts Panel (CXPA)
  • Extra Mile Award (CXPA)
  • MVP Award (CXPA)
  • Featured by CXPA in “Customer Experience Superheroes”, “Who’s Who in Customer Experience”, and “Ultimate Customer Experience Q&A”
  • Chapter Excellence Award (AMA)
  • Legacy Award (SVAMA)
  • Certified Customer Experience Professional (CXPA)
  • Professional Certified Marketer (AMA)
  • Certified Quality Manager (ASQ)
  • Certified MBTI Practitioner (CPP)
  • President of Bay Area Assoc. for Psych. Type 2009-2010
  • President of Silicon Valley AMA 1998-1999
  • Instructor of Marketing at UC Berkeley Extension 2005-2010
  • Articles published by CMO Council, Wikipedia, CMSwire, IBM Big Data Hub, Bankers Hub, FreshDesk, TechTarget
  • Speaker at CXFusion, Adobe Connect Partner Summit, Conference Board of Canada, CXPA Insight Exchange, Customer Intelligence & Experience Summit, MRA, Predictive Analytics World, Project Management Institute, SVAMA, NorCal BMA, Legal Marketing Association, Digital Customer Experience Summit

Gary Katz

  • Board of Advisors to
  • Chair of Marketing Ops & Technology Summit 2013-2014
  • Co-author of Journey to Marketing Operations Maturity
  • Top Marketing Operations Influencer (Bizible)
  • Featured in articles by Informatica, Integrate, Pica9, Global CMO Magazine, IBM Marketing Cloud, Chief Marketer, MarketingSherpa, Wrike, Beacon, iMedia, AMA
  • Instructor of Marketing Operations at UC Santa Cruz Extension 2009-2017
  • Secretary of Silicon Valley AMA 2010
  • Track Chair of Marketing Ops Mgt Symposium 2005-2009
  • Board Member of Business Marketing Association (nat’l)
  • President of Silicon Valley PRSA
  • Certified Strategic Planning Process Facilitator (ICA)
  • Articles published by CMO Council, Wikipedia,, Chief Marketer, MarketingProfs
  • Speaker at ad:tech, BMA Executive Summit, eMetrics
  • Marketing Optimization Summit, SD Forum, Project Management Institute, Marketing Ops & Technology Summit, Product Management Association, SVAMA, NorCal BMA, PRSA, Tech BA, SV Forum