For customer experience (CX), employee experience (EX), and/or partner experience (PX) = experience management (XM).
Immediate advice for top success.
Schedule a topic for your group.
Timeline and how-to guides for accelerating higher ROI.
90-Minute Guided Session
STRATEGY FEES STARTING FROM
How to Quantify CX ROI How to Shape VoC for Max ROI How to Speak Execs’ Language How to Engage Every Work Group
4 Weekly Sessions
Silo-Solving Playbook Collaboration Playbook Growth Strategy Playbook + Value, B2B, Maturity
2-Day Deep Dive
Speak every group’s language Insights for every group Personality bridges Accountability, collaboration
Level-set your whole team with CCXP + Automatic + Leadership simultaneously. Same topics. Extras for each level.
Upgrade your CX, EX, PX skills.
Engage everyone in CX ROI.
Drive high-ROI outcomes.
Modernize shared vision for growth.
100% Preparation
Certified Customer Experience Professional (CCXP)
COURSE FEES STARTING FROM
Metrics, Design, Culture, VoC, Strategy 275 multiple-choice 6.5 hours self-paced videos workbooks and example links
For All Managers
Experience Management (XM) = CX+EX+PX
Simplified version of CCXP course 60 true-false 5 hours self-paced videos workbooks
For Experts & Execs
Customer (CX), Employee (EX) or Partner Experience (PX)
Fast-track XM maturity (earn CRCs) 275 multiple-choice 7.5 hours self-paced videos workbooks and example links
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