About Lynn Hunsaker

Lynn Hunsaker is a performance momentum expert. She led customer experience & marketing at Applied Materials and Sonoco. She is a CXPA board member, SVAMA past-president and CustomerThink Hall of Fame author. She taught 20 courses at UC Berkeley Ext, SJSU & Mission College (Marketing Ops at UC Santa Cruz Ext currently). Lynn authored 6 benchmarking studies and 3 CXM handbooks (Amazon). She is a CXPA Recognized Resource Training Provider with CCXP students from 70 countries. She is an AMA Professional Certified Marketer, ASQ Certified Quality Manager, Certified Practitioner of Myers-Briggs Type Indicator, and CXPA Certified Customer Experience Professional. Lynn is Chief Customer Officer at ClearAction Continuum and co-founder of ClearAction Value Exchange. Connect at http://linkedin.com/in/lynnhunsaker/