Return on Investment: Metrics Power Guide

Return on Investment proves value.
— Benefits versus costs
— Profitability of relationship retention
— Share of wallet and market
— Scores, indexes, and leading indicators

Video 1 — Lifetime Value: cause-and-effect analysis for growth. (6.5 minutes)

Video 2 — Growth & Scores: revenue, retention, loyalty indexes. (6.5 minutes) + Quiz

Power Guide: series of short video lessons (2-6 minutes) with pro tips for leapfrogging norms to excel and multiply value. Multiple-choice quiz and quick exercises help you apply it right away.

You get lifetime access for ongoing reference as your career evolves.

Peer conversations, 5-minute guides, and member events in Walk The Talk Forum drive ongoing momentum in your career.

Click “Start” below, or click here to buy: $20