6 team sport success factors drive ease of work and ease of business.
Ease means preventing negative surprises.
Which ones are your strengths?
Winners will be announced on Tuesday, 15th November!
RSVP: EMEA/Americas Tuesday Noon New York = 17:00 Paris = 10:00 Dubai
RSVP: Oceania/Asia Tuesday 12:30-13:00 Sydney = 09:30-10:00 Manilla = 07:00-07:30 Mumbai = 6:30-7 pm Mon Los Angeles
This year’s CX Day theme is CX Drives Success,
which is powered by last year’s theme: CX is a Team Sport.
Your company has been thinking about CX as a team sport over the past year.
So, now is the time to be recognized for your CX team sport progress.
We’re making CX a team sport! A team sport means every player has a vital role.
Gone are the days when customer experience excellence can be claimed by customer-facing groups alone.
Every employee and partner plays a vital role: create value and prevent issues for customers!
An excellent experience is a 1-to-1 ratio between what’s promised versus delivered.
(Example: CX Lessons from Baseball.)
See great ideas for the best candidates for this award: 6 CX Spirit Animals for Today’s CX Imperative of Trust