How to “stay on the same page” in conversations with your customers:
a) What are Assumptions?
b) What are Common Sources of Assumptions?
c) How Do Assumptions Work?
d) How to Reset Assumptions
e) Cues to Identify Others’ Assumptions
f) Empathy as the Key to Checking Assumptions
+ 5 application exercises
This course has 5 sections of narrated Powerpoint slides (15 minutes total) and templates to immediately spur a new outlook and habits which will transform customer experience and business results in your interactions.
On-demand: available anytime, anywhere, no expiration.
IF YOU LIVE IN A DEVELOPING NATION, ASK IF YOU QUALIFY FOR A DISCOUNT CODE. email: Su*****@Cl*********.com
Let’s get started!
This course is designed for anyone who wants to improve relationships with customers, both internal and external.
6 steps to “achieve win-win” in conversations with your customers, external and internal.
Volume discounts available at these tiers:
$80/course for 5-9 seats
$75/course for 10-49 seats
$70/course for 50-99 seats
$65/course for 100-499 seats
$60/course for 500-999 seats
$50/course for 1000 or more seats
Immediate application exercises and planning templates, self-assessment, and topic mastery.
Fastest way to learn essential skills for customer-focused communication!
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