Intended OutcomesHow to achieve win-win in conversations with your customers:
a) Defining Customer-Focused Communication
b) Focusing on Results
c) Revealing Customer Expectations
d) Validating Needs & Expectations
e) Managing Your Intended Outcomes
Self-Assessment
Topic Mastery
+ 5 application exercises

This course has 5 sections of narrated Powerpoint slides (15 minutes total) and templates to immediately spur a new outlook and habits which will transform customer experience and business results in your interactions.

On-demand: available anytime, anywhere, no expiration.

IF YOU LIVE IN A DEVELOPING NATION, ASK IF YOU QUALIFY FOR A DISCOUNT CODE. email: Su*****@Cl*********.com

Let’s get started!

This course is designed for anyone who wants to improve relationships with customers, both internal and external.

5 steps to “achieve win-win” in conversations with your customers, external and internal.

Volume discounts available at these tiers:
$80/course for 5-9 seats
$75/course for 10-49 seats
$70/course for 50-99 seats
$65/course for 100-499 seats
$60/course for 500-999 seats
$50/course for 1000 or more seats

Immediate application exercises and planning templates, self-assessment, and topic mastery.

Fastest way to learn essential skills for customer-focused communication!

You may also like

Experience Value Exchange

$19.00

Customer experience team learning community to make CX a team sport company-wide. Close the gap in what’s promised vs. delivered . . .

Billed once per month until cancelled