How to communicate well by email and phone in conversations with your customers:
a) Focus on the Positive
b) Focus on What the Customer is Really Asking
c) Use Professional Communication Best-Practices
d) Present the Best of What Your Company Stands For
Self-Assessment
Topic Mastery
+ 4 application exercises
This course has 4 sections of narrated Powerpoint slides (28 minutes instruction + 24 minutes video tutorials total) and templates to immediately spur a new outlook and habits which will transform customer experience and business results in your interactions.
On-demand: available anytime, anywhere, no expiration.
IF YOU LIVE IN A DEVELOPING NATION, ASK IF YOU QUALIFY FOR A DISCOUNT CODE. email:
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Let’s get started!
This course is designed for anyone who wants to improve relationships with customers, both internal and external.
4 steps to being accurate and effective in email and phone conversations with your customers, external and internal.
Volume discounts available at these tiers:
$80/course for 5-9 seats
$75/course for 10-49 seats
$70/course for 50-99 seats
$65/course for 100-499 seats
$60/course for 500-999 seats
$50/course for 1000 or more seats
Immediate application exercises and planning templates, self-assessment, and topic mastery.
Fastest way to learn essential skills for customer-focused communication!
