Customer experience coaching is the quickest way to get expert advice.

Another perspective can help you excel. We’ve been in your shoes, leading CXM in complex firms.

Coaching sessions on any topic shown below.

Grow your capabilities faster through customer experience coaching.

Let’s get started!

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Customer Experience Coaching Topics:

  • Customer experience metrics, dashboards, value
  • Customer experience bonuses and recognition
  • Customer experience deployment challenges
  • Customer experience strategy, culture, and adoption
  • CX solution provider selection and management
  • Voice of the customer methodology and actionability
  • Customer experience intelligence and insights
  • Customer-centered marketing and processes
  • Customer experience improvement and innovation
  • Human-centered design

How coaching differs from consulting:

You present what you’re working on.
We give you on-the-spot feedback.
Calls are up to 90 minutes, max 2 people from your team.
All visual aids shown real-time in the call.

Multiple groups may receive coaching at a discount.

Request customer experience coaching today!

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Billed once per month until cancelled