For volume purchase of self-paced or live sessions, use the link below to specify the quantity (click “Qty” or “Details”) and send participant names to Success at ClearAction.com.

Self-paced $300 pp (2-9 participants)

Self-paced $200 pp (10+ participants)

Live sessions $400 pp (5+ participants)

Live sessions $300 pp (10+ participants)

Note: You save $50 per person with immediate payment and you get immediate access (in comparison to invoiced payment). We keep prices low by avoiding supplier paperwork and delays. This frees us up to do what we love: create ongoing new value!

CX+EX+PX Strategy Masterminds was created by Lynn Hunsaker. She led customer experience transformation for many years at Fortune-250 companies as Voice of Customer Manager, Strategic Information Manager, Customer Satisfaction Improvement Manager, Marketing Director, and Head of Global Quality. Through her team’s facilitation, every year every P&L made at least 2 accomplishments like this:

• 16X reduction in customers’ time for service
• Exceeded customers’ expectations by 75%
• 10X increase in customer productivity
• 23X reduction in lead time from 5 days to 5 hours
• 6X improvement in trouble-shooting cycle time
• $1M savings monthly to the customer
• 75% reduction in customer-reported bugs/issues
• 80% reduction in customer engineers’ cycle time

This ambitious focus deepened cross-organizational collaboration and focus on customer prosperity as the path to trust, relationship strength, brand preference, higher profitability, and market share twice as high as the next competitor.

As a California certified teacher (SSAT/CBEST), Lynn created and taught 25 college courses on marketing, advertising and business at San Jose State University, Mission College, University of California Berkeley Extension and UC Santa Cruz Silicon Valley Extension. Lynn is past president of Silicon Valley American Marketing Association (Chapter Excellence Award) and Association for Psychological Type’s Bay Area chapter. She is a Certified Quality Manager, and Certified Practitioner of MBTI, CPI 260, Temperaments, and Interaction Styles, and Professional Certified Marketer.

She conducted the world’s first global B2B customer experience practices study (2010-2014). Lynn is author of 3 experience leadership handbooks on Amazon Kindle. At CustomerThink.com, she is 1 of 5 Hall of Fame authors and since 2008 she is frequently #1 author and Author of the Year. Lynn is co-founder of the Experience Value Exchange with revolutionary methods for skill-building for Marketing, CS, CX, EX, and PX teams to influence company-wide prevention of issue recurrence and occurrence along with customer-inspired performance in every efficiency and growth effort.