Strategy Masterminds Symposiums
Exclusively for executives and experts, in virtual public or privately scheduled sessions, or in-person.
Experts include keynote speakers, authors, award winners and judges, certified experience professionals, and long-time practitioners.
Gain next-level inspiration for customer, partner, and employee experience excellence
Masterminds symposiums are hands-on interactive events, for roll-up-your-sleeves customization of ClearAction’s success recipes, augmented with collective advice from the group.
In Masterminds sessions:
(1) Every participant explains the highlights and lowlights of their situation.
(2) Facilitator Lynn Hunsaker will point out the commonalities and jump-start your progress in her world-class CX templates.
(3) Birds-of-a-feather will join together for specific exercises.
(4) Everyone will learn from one another in the lessons-learned sections.
(5) Lynn Hunsaker will guide your action plan and take-aways.
Choose from 3 Strategy MasterMinds Symposiums:
1) CX+EX+PX Strategy
90-MINUTE CX+EX+PX SYMPOSIUMS via Zoom
Fridays 10:30 to Noon New York = 16:30-18:00 Paris = 19:30-21:00 NYC
Fridays 06:30-08:00 Mumbai = 09:00-10:30 Manila/Hong Kong = Noon-13:30 Sydney = Thursdays 8-9:30 NYC
Use this timetable to see the start time for your location. Only $75 per symposium session.
Minimum 3 participants and maximum 9 participants per week, you can request topics! Facilitator Lynn Hunsaker has written, presented, and implemented these subjects extensively. Your symposium template is based on our proven success factors (click green links).
3 February CX+EX+PX Financial Ratios
10 February CX+EX+PX in Strategic Pillars
17 February CX+EX+PX Value
24 February CX+EX+PX Silos
3 March CX+EX+PX Expectations Personas
10 March CX+EX+PX Maturity Roadmap
17 March CX+EX+PX Annuities
24 March CX+EX+PX Leadership
31 March CX+EX+PX Cross-Pollination
7 April CX+EX+PX North Star
2) Chief Customer Officers
WEEKLY SMALL GROUP SYMPOSIUMS via Zoom
MONTHLY INDIVIDUAL COACHING via Zoom
QUARTERLY RETREAT In-Person / Zoom
This is your fast-track to making strategic impact. What you learn here will cause your C-Team and Board to see your team as indispensable.
Depending on your preferences, we will meet via Zoom for 60-90 minutes weekly. Send Lynn Hunsaker a note to indicate whether it would be helpful to skip the last week monthly (or other arrangement). In our quarterly in-person retreats (which you can attend partially via Zoom if needed), you will gain in-depth guidance and insights.
$675 monthly includes weekly 90-minute symposiums + monthly individual mentoring + quarterly in-depth symposium
3) CX+EX+PX Unicorn: Efficiency + Growth
IN-PERSON THURSDAY-FRIDAY, JANUARY 19-20
Maximum 12 participants: a hands-on interactive event, with examples shared by all attendees, and real roll-up-your-sleeves customization of ClearAction’s success recipes, augmented with collective advice from the group.
Wednesday – Welcome Dinner
Thursday – 8 AM to 5 PM + Dinner
Friday – 8 AM to 3 PM
Includes 2 days catered breakfast and lunch and coffee breaks.
You’ll love Phoenix/Scottsdale in January! Our Strategy MasterMinds Symposium will meet outdoors and indoors in a 5-bedroom home with the most modern furnishings, hot tub, pool, ping pong table, putting green, grill. You are welcome to reserve one of the bedrooms or choose a nearby hotel or Airbnb. It is close to Scottsdale shopping, restaurants, art galleries, and so much more!
We are meeting 19 miles from Phoenix International Airport (PHX). On January 20, the temperature in Phoenix typically ranges from 47°F to 66°F (8°C to 19°C). It is rarely below 39°F or above 76°F (4°C or above 24°C).
Arrive at 5 pm
Dinner Backyard BBQ
8 AM Catered breakfast & round-robin
9 AM What is CX+EX+PX efficiency & how it catalyzes growth
10 AM Birds of a feather
11 AM Read-outs & templates
Noon Catered lunch
1 PM XM Annuities
2 PM Birds of a feather
3 PM Read-outs & templates
4 PM Applications
5 PM Free time
6 PM Dinner in Old Town Scottsdale
8 AM Catered breakfast & round-robin
9 AM What is CX+EX+PX growth & how it fosters loyalty
10 AM Birds of a feather
11 AM Scottsdale eatery
Read-outs & template
1 PM Application
2 PM Wrap-up
3 PM Free time
Sunrise Hot Air Balloon Ride
Trusted by these companies and hundreds more:
This Advanced Experience Leadership seminar brings the group in with thought-provoking discussions where participants share real-world examples from our different histories and experiences. I appreciate the practical tools and resources explaining how to use these in greater depth.
Thank you for having a wonderful advanced session in such a short duration. I really appreciate the way you have integrated project management, change management and customer experience management. It has been a fantastic experience.
This is by far the best resource available on Experience Leadership. You don’t know what you don’t know! Try this.
I absolutely loved your recorded sessions. Well structured, concise, well-illustrated with examples. I also found useful that you augment this learning experience with a section of inspiring stories from other organizations. This adds even more practical flavor.
This is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices – especially as we face the challenges of the post-Covid, ‘New Now’.
The Advanced course is ideal for senior executives seeking to increase the strategic relevance and value of CX to their organization. It was great that fundamentals are assumed and the focus was on higher-value advanced concepts. I left the session energized, buzzing with multiple ways to up level our CX.
Lynn is a seasoned CX professional. She spoke to sound theory and powerful practical examples from her own experience that really help land the points on how to drive business results.
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