It’s easy to be ethno-centric about customer-centricity!
- Ethno-centric = Emphasizing one’s own viewpoint of benefits.
What’s in my best interest?
- Customer-centric = Emphasizing one’s customer’s viewpoint of benefits.
This one-page template is in MS-Word format for individual or group use.
No expiration date.
Use freely within your own company only.
Copyright ClearAction Continuum. All rights reserved.
You must log in and be a buyer of this download to submit a review.
You may also like
Customer experience team learning community to make CX a team sport company-wide.…