Sync Marketing with CX Excellence

Shape marketing to match intended customer experience, not vice versa.

How is your marketing contributing to intended customer experience?

This one-page template is in MS-Word format for use individually or in a group setting.

Up-level your marketing management by synchronizing it with CX insights.

No expiration date.

Use freely within your own company only.

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About the Author: Lynn Hunsaker

ClearAction Continuum guides you in engaging non-customer-facing groups in closing the gap in what's promised vs. delivered. Join our skill-building community, the Experience Value Exchange, to build your extended team's skills in driving company-wide alignment to expectations of your key stakeholders: customers, employees, and partners. Preventing recurrence of prevalent issues is the heart of CXM ROI. Preventing issue occurrence is CX utopia! Founder Lynn Hunsaker has led company-wide CX excellence and culture change in Fortune 250 firms; she is a CXPA Recognized Training Provider, former CXPA board member, and 1 of 5 CustomerThink.com Hall of Fame authors.

Sync Marketing with CX Excellence

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About the Author: Lynn Hunsaker

Sync Marketing with CX Excellence

Want more of this type of guidance?

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About the Author: Lynn Hunsaker

Keys to MakingCX a Team Sport

Keys to Making
CX a Team Sport