CX Leader Cost Gaps

Customer-Aligned Efficiencies

October 3 @ 10:30 - October 24 @ 12:00 EDT

| $225

Customer-Aligned Efficiencies

OCTOBER

Customer-Aligned Efficiencies

90-minute sessions. Join any Thursday(s).

We’ll co-plan your ready-to-use solutions for:

1. Are CX/EX and growth hurt by siloed cost containment?
3 Oct

2. Are chronic issues blocking expanded budgets?
10 Oct

3. Are differentiation and CX weaker via shrinkflation?
17 Oct

4. High costs and opportunity costs via low accountability?
24 Oct

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“I built this out last night from our last Mastermind session and shared with our Chief Commercial Officer. He was shocked.”
— Vice President of Customer Experience

WEDNESDAYS 7:30-9 pm US Pacific Time

or EMEA THURSDAYS 10:30-Noon New York = 16:30 Paris/CAT = 17:30 Riyadh/EET/EAT = 20:00 Mumbai

or APAC THURSDAYS 08:30 Bangkok = 09:30 Manila = 10:30 Tokyo = 12:30 Sydney = 14:30 Auckland (= 7:30pm Los Angeles Wednesday Americas).

Note: timing any week can be negotiated with our small group.

USD $225 for 1 week at a time (list price $600)

USD $800 for 4 weeks (list price $2400)

USD $700 per person for 4-week private group

USD $1800 for solo series

Join this group or solo masterminds or private masterminds

Reserve Your Seat

Limited to 9 participants. Specifics will be adapted to your goals.
Send an email to Success@ ClearAction.com to specify your preferences or ask questions.

“Lynn’s wisdom is distilled to the most practical and effective points
for invaluable, quick traction.”
— Vice President of Support & Operations

4-week series
90-minute CX leader template sessions

* Hear a thought-provoking example.
* Then you customize it in a template.
* Learn from participants’ approaches.
* Get personal advice from Lynn Hunsaker.

Your doc/xls templates become your outside-in strategy.




Customer-Aligned Efficiencies Digital Certificate

Customer-Aligned efficiency is 1 of 4 gold CX metrics.

By influencing customer-aligned efficiency of all departments,
you cause a domino-effect for nearly all CX metrics.

CX Inspired Efficiency

This is your best path to maximizing revenue and profit for investors!

Your mastermind facilitator

Lynn Hunsaker

Lynn Hunsaker led companywide CX issue prevention for many years, saving customers millions of hours and dollars, thus improving customers’ prosperity as the key to maintaining 2X revenue leadership vs. competitors.
– In Strategic Planning at Sonoco: VoC Manager.
– At Applied Materials: Head of Corporate Quality & Customer Experience, starting from VoC Manager, Customer Satisfaction Improvement Manager, Marketing Director.
– #1 author often at CustomerThink.com. 1 of 5 CustomerThink Hall of Fame Authors.
– 3 e-handbooks (Kindle) include Innovating Superior Customer Experience.
– Taught 25 semester courses at UC Berkeley and UC Santa Cruz Extensions, San Jose State University and Mission College.
– 1st in the world to benchmark B2B CX practices globally (5 year study).
– 1st in the world to benchmark marketing operations practices.

Customer-aligned efficiency is 1 of 4 gold CX metrics.

Focus on these 4 gold CX Leader metrics,
and you amplify savings and gains for 20 growth metrics.

4 Gold CX ROI Metrics

Send an email to Success@ ClearAction.com to specify your preferences or ask questions.
Specifics will be adapted to your goals. Limited to 9 participants.

Join this group or solo masterminds or private masterminds

Reserve Your Seat
In our company all-hands meeting today, I presented some key takeaways from CX Leaders Masterminds, and the feedback was fantastic!
— Vice President of Support & Operations



Customer Experience Training for Leaders
Click here for 9-page PDF file

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