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Transformational CX training and coaching is based on a personalised system of instruction learning methods and topic mastery.

This course is led by Anita Siassios, CCXP, Experience Economy Certified Expert and Lynn Hunsaker, CCXP, CXPA Recognised Training Provider, providing combined 30+ years of global CX experience across industries.

Each week the course will extensively focus on mastering your skills and knowledge aligned to the CCXP competencies and your individual personalised gap assessment completed post enrolment. The group discussion and application of topic mastery questions will ensure effective understanding of these competencies.

The weekly 1:1 coaching and study groups will further support this understanding maximise the learning experience.

Signup today! https://www.managingcx.com/product/beginners-course/

Starting Customer Experience