Employee Experience & Customer Experience Synergy
04/16/2020 @ 12:30 - 13:00 AEST
Can you energize employee experience and customer experience at the same time?
Does one trump the other?
We’ll discuss: What are the synergy opportunities and caveats for generating awesome employee experience and wonderful customer experience?
Join this online, interactive fireside chat where ClearAction Continuum CCO Lynn will interview Zora Hoare, who is Head of Customer & Employee Experience at eNett International in Melbourne, Australia. Formerly, Zora was Business Process Improvement Manager at WEX and Business Project Manager at American Express. Zora is a Certified Customer Experience Professional (CCXP).
12:30-1 PM Australia Daylight Time (AEDT)
(= 7:30-8 PM US Pacific Time Wed 4/15)
via Zoom web conference