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This seminar brings the group in with thought-provoking discussions where participants share real-world examples from our different histories and experiences. I appreciate the practical tools and resources explaining how to use these in greater depth.
George Bell-UribeGeorge Bell-Uribe, Head of Customer Experience, North America, Sage
This is an absolute must for any practising CX professional wishing to take their knowledge to the next level and to adapt to the changing realities of CX practices – especially as we face the challenges of the post-Covid, ‘New Now’.
Victoria MatthewsVictoria Matthews, Principal, SEMA4 Consulting

You make a playbook to rapidly magnify gains.

First, Lynn shares a thought-provoking method and example.
Then you customize it in a template with peers.
Everyone shares and Lynn gives you personal advice.
We do this 5-6 times in a retreat.
It’s big-5-consulting value — super efficiently.

See full information at ClearAction.com/retreat

Lynn is a seasoned CX professional. She spoke to sound theory and powerful practical examples from her own experience that really help land the points on how to drive business results.
Jacqueline MuellerJacqueline Mueller, Senior Vice President, Client Insight, SMG

See full information at ClearAction.com/retreat