BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Experience Leadership - ECPv5.10.0//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Experience Leadership X-ORIGINAL-URL: X-WR-CALDESC:Events for Experience Leadership BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20200308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20201101T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20200319T100000 DTEND;TZID=America/New_York:20200319T103000 DTSTAMP:20211027T195406 CREATED:20200304T235743Z LAST-MODIFIED:20200311T124847Z SUMMARY:Producing Productivity Progress DESCRIPTION:Growing pains giving you grief? Full plate getting fuller? Productivity is ROI! \nWe’ll discuss: How can you expand your ROI in time\, budget\, people\, and efforts? \nCarolyn Muise\, CCO at NCR\, will share her lessons learned and answer your questions. Carolyn is leading Customer Success and developing customer-centric culture globally\, supporting all lines of business from retail to hospitality as well as banking. Her past positions include VP of Total Customer Experience at EMC\, and VP of VoC Information Analytics & Intelligence at Dell EMC. Carolyn served on the Board of Directors for Customer Experience Professionals Association. \nThursday\, March 19th\n10-10:30 AM US Eastern time zone\n(= 7-7:30 AM US Pacific time)\nvia Zoom web conferenceThis is a ClearAction Value Exchange member event. A Fireside Chat is live talk show\, via Zoom\, where the audience can post questions to help shape the conversation and take-aways. You get an action plan template to apply insights in your job right away. ClearAction Value Exchange provides mission-critical skills for stewards of customer intelligence: CX\, Customer/Care and Marketing professionals. \nRequest a guest pass! \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n YES! We help you do this!\n \n \n Request our coaching\, assessments\, templates\, playbooks\, workshops\, etc.\n \n \n \n \n \n \n \n \n \n\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n\n \n Email\n \n \n \n\n \n\n \n Name\n \n \n \n\n \n\n \n Goal\n \n \n \n\n \n\n \n \n \n (Optional) Send me a PDF of advisory services \n\n \n\n \n \n \n (Optional) I accept ClearAction's privacy policy ( \n\n \n \n \n \n LEARN MORE URL: LOCATION:ClearAction Value Exchange CATEGORIES:ClearAction Value Exchange ATTACH;FMTTYPE=image/jpeg: END:VEVENT END:VCALENDAR