BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Experience Leadership - ECPv5.8.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Experience Leadership X-ORIGINAL-URL: X-WR-CALDESC:Events for Experience Leadership BEGIN:VTIMEZONE TZID:America/Los_Angeles BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20200308T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20201101T090000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20200320T113000 DTEND;TZID=America/Los_Angeles:20200320T120000 DTSTAMP:20210802T201253 CREATED:20200210T192205Z LAST-MODIFIED:20200305T021033Z SUMMARY:Revenue Operations' Role in Customer Experience Performance DESCRIPTION:Revenue Operations is alignment of sales\, marketing and customer success operations across the full customer life cycle to drive growth through operational efficiency and keep all teams accountable to revenue. Customer Experience Management is company-wide alignment of what’s delivered to what’s expected\, from customers’ viewpoint. \nIn this talk show\, Rachael McBrearty and Lynn Hunsaker\, both Certified Customer Experience Professionals (CCXP)\, discuss how Customer Experience and RevOps professionals can collaborate in optimizing outcomes for all stakeholders. \nRachael McBrearty is Chief Customer Officer at LeanData\, and held Chief Creative and Chief Customer roles in Cisco’s Marketing organization. LeanData publishes the Annual State of Revenue Operations report and hosts the annual OpsStars conference. \nLynn Hunsaker led CX at Applied Materials\, along with Quality and Marketing roles; she’s a CXPA Board member\, CustomerThink Hall of Fame author\, past SVAMA president\, and Marketing Ops instructor at UC Santa Cruz Extension. Post your questions in the live chat during this interactive talk show! \nPost your questions in the live chat during this interactive talk show! \n11:30-Noon Pacific Time\n2:30-3 PM Eastern Time \nRequest a guest pass! \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n YES! We help you do this!\n \n \n Request our coaching\, assessments\, templates\, playbooks\, workshops\, etc.\n \n \n \n \n \n \n \n \n \n\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n\n \n Email\n \n \n \n\n \n\n \n Name\n \n \n \n\n \n\n \n Goal\n \n \n \n\n \n\n \n \n \n (Optional) Send me a PDF of advisory services \n\n \n\n \n \n \n (Optional) I accept ClearAction's privacy policy ( \n\n \n \n \n \n LEARN MORE URL: LOCATION:Customer Value Performance Talk Show CATEGORIES:Talk Shows ATTACH;FMTTYPE=image/jpeg: END:VEVENT END:VCALENDAR