BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Customer Value Growth Strategy - ECPv5.3.1.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Customer Value Growth Strategy X-ORIGINAL-URL: X-WR-CALDESC:Events for Customer Value Growth Strategy BEGIN:VTIMEZONE TZID:America/Los_Angeles BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20210314T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20211107T090000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20210120T073000 DTEND;TZID=America/Los_Angeles:20210120T080000 DTSTAMP:20210118T072105 CREATED:20200929T184521Z LAST-MODIFIED:20210114T165145Z SUMMARY:Unpracticed Best Practices for CX Excellence DESCRIPTION:Many common practices today are actually not best practices\, as revealed in our 5-year CXM study. In fact numerous studies show that the typical approaches of the past decade must be shifted to achieve intended growth in the 2020s. This interactive live webinar highlights what’s needed now. \nUnpracticed Best Practices for CX Excellence\nWEDNESDAYS\n7:30-8 a.m. US Pacific = 10:30-11 a.m. US Eastern\n15:30-16:00 London = 16:30-17:00 Paris\n17:30-18:00 Athens = 21:00-21:30 Mumbai \n20th January: CX Adoption & Strategy\n27th January: CX Improvement & VoC \nGet inspired to rise above the norms via lesser-known best practices vs. common practices\, applied to these scenarios. This session will not be recorded. No recording permitted. This event can be applied to your CCXP Renewal Credits (CRCs). ClearAction’s Chief Customer Officer\, Lynn Hunsaker\, will present this live webinar with audience participation opportunities. Lynn is a CXPA Recognized Training Provider. Unpracticed Best Practices are described in detail in ClearAction’s Customer Experience Excellence course and in the ClearAction Value Exchange. \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n YES! We help you do this!\n \n \n Request our coaching\, assessments\, templates\, playbooks\, workshops\, etc.\n \n \n \n \n \n \n \n \n \n\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n\n \n Email\n \n \n \n\n \n\n \n Name\n \n \n \n\n \n\n \n Goal\n \n \n \n\n \n\n \n \n \n (Optional) Send me a PDF of advisory services \n\n \n\n \n \n \n (Optional) I accept ClearAction's privacy policy ( \n\n \n \n \n \n LEARN MORE URL: CATEGORIES:Webinar ATTACH;FMTTYPE=image/jpeg: END:VEVENT END:VCALENDAR