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Struggling to Justify Your CX Investments?
As a Customer Experience Manager, you’re implementing initiatives to enhance financial performance. Yet, when it’s time to present results to executives, you’re met with skepticism:
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“How is this growing revenue?”
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“What financial advantages are you driving?”
You’re not alone. Many CX professionals face the challenge of translating their efforts into financial metrics.
Let’s Quantify Your CX ROI
Join us for an inspiring Community Call
Members-Only: Walk The Talk Forum: Growth=CX=EX
1. Ask how to quantify what you’re doing: submit your scenario in advance.
Your scenario will be shown without any names, to protect privacy.
See the form by clicking Book Now below.
2. Advice from Lynn Hunsaker and fellow members
3. Share your ideas for others
Led by Lynn Hunsaker, a renowned expert in quantifying customer experience value, author of CX ROI Handbook, and creator of the 4 Gold CX Metrics.
You’ll Gain:
⭐ Executive Support: Present compelling data that secures buy-in.
⭐ Budget Expansion: Justify increased investment in CX initiatives.
⭐ Job Security: Showcase your indisputable value to company growth.
⭐ Internal Engagement: Engage managers with clear value for them.
⭐ Customer Retention: Prioritize what’s most meaningful for customers.
⭐ Revenue & Profit Growth: Directly link CX improvements to financial outcomes.
Your Bronze Membership in Walk The Talk Forum includes:
✅ Member-Only Events: Community Calls, Webcast Conversations, Hackathons, and more (all interactive: we don’t do passive presentations).
✅ How to Drive Walking the Talk: 5-minute guides fast-track your skills.
✅ Sharing Lessons Learned: Post your Walk The Talk questions, stories, examples, and answers.
✅ Peer Collaboration: Set up private chats, a mini-taskforce, or birds-of-a-feather discussions.
✅ Quartery Module: Select a self-paced module such as “Trust & Partnering” or CX+EX+PX Metrics.
✅ Weekly Templates: How-to advice, fille-in example, and .doc/xls template from CX Leadership Value newsletter.
✅ Publishing Opportunities: Create your own 5-minute guide video, audio, or article with attribution.
✅ Multiply Revenue Growth: Discover how to use VoX insights for 8X revenue of innovations.
✅ Establish Automatic ROI: Walking the CX=$ talk sets ongoing cost savings and revenue growth through magnetic attraction to new and existing customers, employees, partners, and investors.
✅ Build Career Advantages: Ability to drive follow-through, solve root causes, facilitate ownership by all groups, shape culture, and connect CX=EX=PX=Growth.
✅ Pay just USD $60 quarterly for annual membership
👉 Act Now – Limited Availability
Join us for 1 hour on Tuesday, May 6th.
Don’t miss your chance to transform your CX initiatives into measurable financial success!