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CX Transformation Beginner Course

This course is led by Anita Siassios, CCXP, Experience Economy Certified Expert and Lynn Hunsaker, CCXP, CXPA Recognised Training Provider, providing combined 30+ years of global CX experience across industries.

Getting CX Tech Right

How will the metaverse, predictive analytics, and other emerging technologies affect customer experience management, both internally and externally? What does it take to implement a technology for customer experience management? Your answer to this question in hindsight is usually: A lot more than we expected! Let's discuss 3 success factors to assure efficiency, productivity, and enjoyment in setting up CX tech solutions. Webcast Conversations(TM) facilitated by Olivia Kosasih and Angela Ireland.

free

CX Prep for CCXP & Experience Leadership

Self-paced or live: Thursdays Noon-1:30 PM New York = 18:00-19:30 Paris. Signup for one topic or any combination of dates that work best for you. Participant Quote: "The ClearAction course goes beyond test preparation. It’s a thorough and deep review of the CX body of knowledge. I not only felt prepared to take the test, I felt prepared to take on a major CX role in my organization and to approach the work feeling confident that I could make a measurable and meaningful impact." -- Chief Experience Officer

$89

CCXP Study Group

CCXP study group is your opportunity to discuss Topic Mastery scenarios with other ClearAction course participants. This CCXP study group is available to Value Exchange members and buyers of ClearAction’s CCXP prep classes and practice questions. Different days and times are available: Mondays, Wednesdays, Saturdays, etc.

free

Weekend CCXP MasterClass

"The ClearAction course goes beyond test preparation. It’s a thorough and deep review of the CX body of knowledge. I not only felt prepared to take the test, I felt prepared to take on a major CX role in my organization and to approach the work feeling confident that I could make a measurable and meaningful impact."

$89

Self-Paced or Live CCXP Exam MasterClass

Self-paced or live: Thursdays 11:00 to 12:30 New York = 17:00 to 18: 30 Paris = 20:00 to 21:30 Dubai = Fridays 06:30 to 8 India = 9:00 to 10:30 Manila/ Hong Kong = Noon to 13:30 Sydney. Signup for one class or any combination of dates that work best for you. Participant Quote: "I loved this insightful and practical course. Takes CXM from theory to action. The Topic Mastery approach helps dive deep into each CCXP competency. Worth every cent. Fully recommended!" — Tatiana Ramirez, Marketing Director, Instituto de Mercadeo Agropecuario

$95