Driving CX Excellence Maturity 90-Minute Class
This class is great for ANYONE wanting to leapfrog CX norms (including [...]
Driving Strategic CX Maturity
This class is great for ANYONE wanting to leapfrog CX norms (including [...]
Q&A for CCXP Exam Prep (Pacific/Australia/Asia)
Are you interested in getting the Certified Customer Experience Professional (CCXP) designation? [...]
Q&A for CCXP Exam Prep (Americas/EMEA)
Are you interested in getting the Certified Customer Experience Professional (CCXP) designation? [...]
Experience Leadership for Strategic Impact
This class is great for ANYONE wanting to leapfrog norms in customer [...]
Celebrating CX Day in Phoenix: Excelling in Our Evolving Era
Join this virtual CX Day celebration for inspiration from Jennifer Blackmon and [...]
CX Transformation Beginner Course
This course is led by Anita Siassios, CCXP, Experience Economy Certified Expert and Lynn Hunsaker, CCXP, CXPA Recognised Training Provider, providing combined 30+ years of global CX experience across industries.
Getting CX Tech Right
How will the metaverse, predictive analytics, and other emerging technologies affect customer experience management, both internally and externally? What does it take to implement a technology for customer experience management? Your answer to this question in hindsight is usually: A lot more than we expected! Let's discuss 3 success factors to assure efficiency, productivity, and enjoyment in setting up CX tech solutions. Webcast Conversations(TM) facilitated by Olivia Kosasih and Angela Ireland.
