CX+EX+PX Enthusiasts masterclass shows you how to multiply value of experience management far beyond the typical marketing techniques.
“Your entire content, and especially your metrics training, is so powerful and explained in an excellent way.”
“I can save weeks of work I thought was needed, and impress my executives with greater results faster with the method I learned today.”
Self-paced or live skill-building:
“Your course was incredible! It is a wealth of CX knowledge overall!”
You can start here to prioritize.
40 multiple-choice questions.
Include hints and correct answer reasons.
Shows you which Power Guides to choose.
$30 (can be credited to the full course)
Study just what you need.
10-minute video for each subtopic.
True-false quiz with hints and answer reasons.
Pro tips for to multiply gains above the norms.
$15 (can be credited to the full course)
Learn 1 competency at a time.
Self-paced (~60 minutes) or live (90 minutes).
True-false quiz with hints and answer reasons.
Collection of Power Guides for this competency.
$60 self-paced or $110 live class + self-paced
Save many hours by starting here.
Pro tips show you how to skip many typical CX practices to save your time and money, and to generate faster and stronger impressive gains.
“Your question bank is really precise and helpful.”
Quiz questions have a hint and correct answer explanation. Re-take as many times as you like.
“Your course made the exam questions feel very approachable and intuitive.”
Customer Experience Excellence Certificate and digital badge (optional) are earned by replying to 3 scenarios for each of the 5 CCXP competencies with 90% or higher scores. You get personalized feedback from Lynn Hunsaker for each reply. This fine-tunes your topic mastery as a readiness indicator for your successful exam.
The 5 CCXP competencies can be mastered in a variety of ways.
You can start here to prioritize your study.
Discover which subtopics you can skip.
100-question exam similar to the CCXP exam.
Include hints and correct answer reasons.
$45 (can be credited to the full course)
Study just what you need.
15-minute video for each CCXP subtopic.
Multiple-choice quiz with hints and answers.
Pro tips for to multiply CX gains above the norms.
$20 (can be credited to the full course)
Fine-tune your memory.
50 flash cards for each CCXP competency.
Describe each key point and see if you’re correct.
Directs you to a Power Guide for brush-up learning.
$150
Learn 1 competency at a time.
Self-paced (~60 minutes) or live (90 minutes).
55 multiple-choice questions. 3 scenario questions.
Module is all Power Guides covered in live class.
Bundle is all Power Guides in the CCXP Handbook.
$95 self-paced or $200 live class + self-paced
Get everything you need to succeed.
Self-paced: 6.5 hours video (26 Power Guides).
55 multiple-choice per topic plus 2 sample exams.
Instructor feedback for 15 scenario questions.
Customer Experience Excellence certificate option.
$475 self-paced
Ask questions in 5 live 90-minute classes.
And get everything in the self-paced course.
Attend a class any time in the future, too.
(flash cards not included in full course)
$985 live classes + self-paced