Build Your CX Value

Pre-Test your expertise

Power Guides: concise videos

Coaching: on-the-spot consulting

Prove Your CX Value

Dashboard your gains

Mastermind Any Topic: solve it

Fireside Chat: teach a group fast

Multiply CX Value

Mastermind silo solutions

C-Suite Guide: teach execs fast

Roadmap: assess + playbooks

I highly recommend ClearAction! You’ll sharpen your focus with actionable insights and tools you can apply on the job the next day!

MaryAnn MonroeMaryAnn Monroe, CCXP, Maximus

Thanks for your guidance and prep. I highly recommend ClearAction to anyone seeking to understand CX.

Aaron MosbyAaron Mosby, CCXP, TTEC Digital

ClearAction brings expert level insights to customer experience practices. Lynn Hunsaker’s competence in CX is unmatched.

Kenneth HamptonKenneth Hampton, Acceptance Insurance

Time well invested. Get introduced to Strategic Impact practices so we evolve from the past practices. Highly recommended.

Balakrishna MurthyBalakrishna Murthy, CCXP, Carrefour

Always grounded in deep experience, knowledge of CX best practices, and industry network!

Gloria GuptaGloria Gupta, FCXP, American Medical Association

Une riche ressource claire et précise au sujet de gestion de l’expérience client, le contenu que je n’ai pas trouvé ailleurs. 

Tatiana YakovenkoTatiana Yakovenko, UX Design Specialist

ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at the work you’re doing in different ways.

James DodkinsJames Dodkins, Pegasystems

Plenty of actionable takeaways! Always a pleasure.

Clare MuscuttClare Muscutt, Women in CX

Súper bien, ella siempre está disponible y brinda una orientación completa para el entendimiento de los cursos.

Sonia ZavalaSonia Zavales, CCXP, SONICXcorp

ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.

Rolu AdebolaRolu Adebola, Diversiboard

Grateful to ClearAction mentorship. I will certainly continue to use this knowledge throughout my career.

Jenna Harwood PepersJenna Harwood-Pepers, CCXP, PointClickCare

Très utile et pratique, aider les organisations à passer à un niveau supérieur.

Tatiana YakovenkoTatiana Yakovenko, UX Design Specialist

This is certainly among the best CX content I’ve ever found, uniting concepts and application. 

Elaine MazzonElaine Mazzon, PhoneTrack

Worth every minute and dollar invested! To establish or operationalize CX for results, look no further. Fully recommended!

Tatiana RamirezTatiana Ramirez, CCXP, InteractionCX

I highly recommend ClearAction’s Experience Leadership Mastery to up your CX game.

Mary Catherine Plunkett, CCXP, Autodesk

ClearAction has been recommended to everyone asking me how to pass the exam.

Shatha Balto, CCXP, My Clinic KSA

ClearAction is not just good for exams. It applies to the real work.

Bruce LiuBruce Liu, CCXP, Cognizant

Thanks for great resources that made the exam questions feel very approachable and intuitive.

Jenna Harwood PepersJenna Harwood-Pepers, CCXP, PointClickCare

Thank you for sharing your excellent view and knowledge on CX and CXM.

AnneMarie JansAnneMarie Jans, Salta Group

ClearAction has been a valuable resource to me. You have unending knowledge.

Patty Soltis, CCXP, Moffit Cancer Center

This is a true proposal for a customer experience management system connected with business results.

Elaine MazzonElaine Mazzon, PhoneTrack

Spreadsheets

Dozens of ways to show value in money — not just scores, etc.

“I’ve been through 4 modules so far and your materials are really excellent!!! I love it.
What I like most is the additional support questions in the quiz to help you understand the perspective.
I just wish I would have used it before.”

— Bruce Liu, Cognizant (Hong Kong)

“This course is certainly among the best CX content I’ve ever found.
It unites concepts and application. It’s a CXM system connected with business results.
Thank you very much for your attention and interaction throughout the process.”

— Elaine Mazzon, PhoneTrack (Brazil)

“I am so thankful for your support and endless help during my CCXP journey!”
— Raneem Al Deejain, CCXP, My Clinic KSA (Saudi Arabia)

“The ClearAction course enabled me to bring all my CX knowledge together
and study at my own pace, so that I was ready to take the exam when I was ready.”

— Laurence Fox, CCXP, SHAPE Australia

Actionable for customer experience, employee experience, partner experience, B2B, B2C, governments, and non-profits universally

Pre-Tests, Power Guides, Modules, and Masterclasses have 4 versions:
Experts, CCXP, ECXO, Enthusiasts

Masterclasses have 5-6 standalone Modules
Power Guides are video lessons and quizzes

Power Guides Min. Quizzes USD
Experts 20 Multiple-choice $25
Enthusiasts 10 True-false $15
ECXO 15 Multiple-choice $20
CCXP 15 Multiple-choice $20
# of Guides Expert CCXP/ECXO Enthusiast
Metrics 4 6 4
Insights 4 4 4
Design 4 5 4
Culture 6 7 7
Strategy 5 4 3
Total 23 26 22
Full Course Self-Paced Live Remote
Expert $550 $985
Enthusiast $300 $550
ECXO $450 $950
CCXP $475 $985

“It was definitely a cornerstone for achieving the CCXP.
Fully recommended!!!”

— Tatiana Ramirez, CCXP, Instituto de Mercadeo Agropecuario (Panama)

“Thank you, Lynn, for the course and the guidance provided! Very helpful indeed!”
Grace Loh, Cisco (Singapore)

“Thank you, ClearAction. It was a great course.
I appreciate all your support.
Wonderful material and great trainer.”

Suhaib Jaber, PWC (Jordan)

“This was such a helpful course, and I’m excited to use it!!”
Davianne Florea, CCXP, Christian Care Ministry (US)

“Thank you very much for the valuable information
and feedback on the Topic Mastery scenarios during the course!”

— Silke Wiesel, PhD, CCXP, Chiesi Group (Austria)

Metrics Classes

Modules and Power Guides are video lessons loaded with pro tips

Insights Classes

Modules and Power Guides are video lessons loaded with pro tips

Design Classes

Modules and Power Guides are video lessons loaded with pro tips

Strategy Classes

Modules and Power Guides are video lessons loaded with pro tips

Pre-Tests

Multiple-choice quizzes to focus on specific Power Guides / Modules

Give gift cards to your team members!

We’re grateful to influence these clients

Let’s Make Things Happen

Start now to multiply CX value.
We can customize resources and services.

Participants say:

Speaking from over 20 years of service in our industry, I can say your expertise and wisdom are absolutely world-class. knowledge is distilled down to the most practical and effective points so the time and skills you share are invaluable and conducive to quick traction.”

Please accept my deepest gratitude for the exceptional coaching you provided. The course material is truly a wealth of knowledge.”

“These incredible learning materials are a masterpiece for me. I appreciate your great effort in this.”

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