Project Description

https://clearaction.com/podcast/c-team-based-customer-experience-strategy-2/

C-Team-Based Customer Experience Strategy

Carol Borghesi, former SVP-Customer First Culture at TELUS

C-Team-Based Customer Experience Strategy (Borghesi)Carol Borghesi shares a case study for aligning your C-suite and corporate strategy on customer experience excellence, with rollout to all employees company-wide.

 

 

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