Project Description

https://clearaction.com/podcast/cross-functional-employee-engagement-in-customer-experience-emc/

Cross-Functional Employee Engagement in Customer Experience

Carolyn Muise, VP – Total Customer Experience, EMC

Cross-Functional Employee Engagement in Customer Experience (EMC)

Carolyn Muise, VP of Total Customer Experience at EMC, shares how her team facilitates teamwork among multiple organizations to improve customer experience and business results.

 

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