Customer Advocacy as Strategic Partner to the Executive Team

Kate Woodcock, Vice President of Customer Advocacy, VMware

customer experience leadershipAt VMware, Kate Woodcock, Vice President of Customer Advocacy, is cracking the code for strategic partnership with the C-Suite. Going beyond executive sponsorship to active ownership of customer experience excellence by every member of the executive team is the new standard for CX success.

 

 

VMware case study via Kate Woodcock @KatieW104, VP #CustomerAdvocacy. Going beyond exec sponsorship to active ownership of #CX excellence by every member of C-suite is the new standard for success… Click To Tweet