Project Description

https://clearaction.com/podcast/customer-experience-at-the-center-of-our-business-reliant/

Customer Experience at the Center of Our Business

Suzie Dieth, Director of Customer Experience, Reliant Energy

Customer Experience at the Center of Our Business (Reliant)Suzie Dieth, Director of Customer Experience at Reliant Energy, shares how her team is driving positive business changes and customer experience accountability and responsibility, and how the President of NRG Retail & Reliant is influencing customer-centric culture.

 

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