Customer Experience & Employee Experience: The Essential MashUp!
James Dodkins, Host, The ROCKSTAR CX Show
Customer and Employee Experience are like the chicken and the egg – which one is first is impossible to answer – and one without the other is even less conceivable. Customer Experience Rockstar James Dodkins, host of The ROCKSTAR CX Show and Amazon best-selling author of ‘136 Ideas For Rockstar Employee Engagement’ shares how the most admired brands manage these like a mashup: combining and synchronizing both for great profitability and revenue growth.
[bctt tweet=”Should money be your focus? In this Age of the Customer, here are 7 success factors via talkshow with†James Dodkins https://clearaction.com/podcast/customer-experience-employee-experience-the-essential-mashup-rockstar-cx/††#employeeexperience†#customerexperience†#customersuccess” username=”clearaction”]