Project Description

https://clearaction.com/podcast/customer-experience-excellence-how-far-we-have-come-need-to-go-hunsaker/

Customer Experience Excellence: How Far We Have Come & Need to Go

Lynn Hunsaker, Chief Customer Officer, ClearAction Continuum & Gary Katz, Co-Founder of ClearAction Value Exchange

Customer Experience Excellence: How Far We Have Come & Need to Go (Hunsaker)Celebrating CX Day (http://CXday.org), Gary Katz interviewed Lynn Hunsaker about milestones and gaps in customer experience management practices. (Hurricane Matthew & the dentist prevented Ingrid Lindberg’s headline participation).

 

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