Project Description

https://clearaction.com/podcast/customer-experience-new-marketing-dell/

Customer Experience is the New Marketing

Shawn McDonald, Online Community and Social Media Operations, DELL

Shawn McDonald, a recognized leader in an online community and social media operations, shares how to tap into customer conversations about their experiences with your products and company, how to reduce repetition and dead ends for customer conversations, and how to use this information to enrich customer relationships for all parties involved.

 

YES! We help you do this!

Request our coaching, assessments, templates, playbooks, workshops, etc.

LEARN MORE