Project Description

https://clearaction.com/podcast/customer-experience-operations/

Customer Experience Operations

Eric Wansong, SVP & Chief Customer Officer at Code42

Customer Experience Operations (Code42)Beyond interactions with customers, CX excellence relies on operational performance across your company. Experience design is development of intentional customer experience, involving customer touch-points along with many other disciplines enterprise-wide. Hear case studies and advice from Eric Wansong, SVP & Chief Customer Officer at Code42.

 

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