Customer Experience Personas (Lindberg/Hunsaker)Lynn Hunsaker

Customer Experience Personas

Ingrid Lindberg (ChiefCustomer, B2C) and Lynn Hunsaker (ClearAction, B2B)

A lively conversation by Ingrid Lindberg (ChiefCustomer, B2C) and Lynn Hunsaker (ClearAction, B2B) about Customer Experience Personas: 1) What are they, and what are they not? 2) How do you get started? 3) How do you bring it to life?

ClearAction Continuum · Customer Experience Personas

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Customer Experience Personas

Ingrid Lindberg (ChiefCustomer, B2C) and Lynn Hunsaker (ClearAction, B2B)

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Customer Experience Personas

Ingrid Lindberg (ChiefCustomer, B2C) and Lynn Hunsaker (ClearAction, B2B)

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