Power of Personas in UX Design & Customer Experience
KD Singh Arneja, Director of User Experience, HealthEdge
KD Singh Arneja, Director of User Experience at HealthEdge, shares how personas – external and internal — make a huge difference in user experience design and customer experience performance. Learn how to influence behaviors through personas that guide the ways you engage key players in creating superior customer experiences.
Are you using internal #personas to advance†#uxdesign†+†#customerexperience†improvement? Podcast w/@kd_singh†from HealthEdge!††#marketingoperations†https://clearaction.com/podcast/power-of-personas-in-ux-design-customer-experience/ Click To Tweet