1 Free Course Module Quarterly
Choose 1 self-paced module every quarter: (1) Prioritizing XM, (2) Optimize Processes (3) CX Lite Lean/Six Sigma, (4) CX Financial Savvy, (5) Intended Outcomes, (6) Trust & Partnering, (7) Rise Above Assumptions, (8) Questions to Motivate, (9) Listen to Illuminate, (10) Communicate Remotely — or CX+EX+PX Enthusiast, Expert, CCXP level — (11) Metrics, (12) Insights, (13) Design, (14) Culture, or (15) Strategy (Bronze, Silver, or Gold only. $550 value)
