Customer Health Score Dashboard
Quantify margin expansion and contraction
Focus on what your Board of Directors wants to see.
You’ll help more customers more! And multiply revenue + profit.
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2-Tier Customer Health Scores
1) Static customer health score predicts repurchase.
2) Gains health index reports actual financial gains.
Improve costs and revenue with a fresh approach to your customer health score.
Our approach multiplies your profit and revenue growth:
- Motivates removing pebbles from all customers’ shoes.
- Triggers action for specific customers and customer segments.
- Quantifies margin expansion and contraction.
- Monitors revenue and profit trends specific to Customer Success management.
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Get example data, equations, and visualization
- Formulas and money calculation spreadsheet and system setup advice.
- Pro tips for data quality, interpretation, and actioning in:
- Customer signals and weightings of triggers, engagement, performance.
- New customer scorecard, ongoing customer scorecard.
- Static health index and gains health index.
- Data cleansing, taxonomy, relational database setup.
- Procedures for scoring setup, taking action, governance.
- Included: Mastermind 45-minute remote web call for interactive guidance in applying this dashboard to your situations.
- Included: Friends membership in CX Value Multipliers Forum for ongoing guidance in using this to shape customer-centered culture and strategies of all types across your enterprise.
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Empower Strategic Customer Decisions
Market price:
Dashboard + Mastermind $800
Today’s price $200
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Questions?
- Send email to Success@ ClearAction.com
- or set up a 15-minute call at ClearAction.com/oneonone/get-acquainted
- or select the Mastermind option
Note: You can select local currency or DM to request your currency
