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CX Indexes Dashboard
How to connect money to scores
Impress Execs with Money Value
You’re tracking customer satisfaction, effort, earned growth, secure customer, value quotient, …
How do you quantify value?
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Projection, Prioritization, & Proving Gains
When decisions are in-sync with what customers like and don’t like, your costs are lower, susatainably.
This frees up resources for growth opportunities!
When development of products, markets, policies, and processes are in-sync with customers, adoption is faster, and your industry leadership grows. Cost decline and your revenue growth rate multiplies.
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Example data, equations, and visualization
- 15 formulas and money calculation spreadsheet.
- Pro tips for data quality, interpretation, and actioning in:
- NPS, CSAT, effort score, health score.
- Recurring revenue, earned growth rate.
- Return on investment, customer lifetime value.
- Secure customer index, at-risk vs. opportunity, value-quotient.
- Word of mouth equity index, solution efficacy index.
- Root cause management index, revenue via CSM vs. CX.
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Optional: Mastermind 45-minute remote web call for interactive guidance in applying this dashboard to your situations.
Market price: $300 Dashboard
$800 Dashboard + Mastermind
Get started now
CX Indexes Dashboard $50……………………………………………..
Dashboard + Mastermind $200_______________________________
Questions?
- Send email to Success@ ClearAction.com
- or set up a 15-minute call at ClearAction.com/oneonone/get-acquainted
- or select the Mastermind option
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⬆️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.