Pre-Test Your Expertise
You can start here to prioritize
You know a lot! So what’s missing?
- Discover which subtopics you can skip.
Multiple-choice questions include hints.
- You get correct answer reasons.
And you see which Power Guides to focus on.
- Power Guides are video lessons with exercises and quizzes:
- 20 minutes for Experts.
- 15 minutes for ECXO or CCXP.
- 10 minutes for Enthusiasts.
- Your pretest payment can be credited toward purchase of a module or full course.
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Assess your entire team’s skills:
- Experts = customer experience (CX), partner experience (PX), and employee experience (EX) experts, executives, award winners, judges, authors, keynoters.
- CCXP = Certified Customer Experience Professional exam candidates.
- ECXO = European Customer Experience Organization members aiming for CX and EX maturity.
- Enthusiasts = managers working with customer experience and employee experience.
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Instructor Lynn Hunsaker is certified by California Commission on Teacher Credentialing (Business SSAT and CBEST). Across 15 years, she designed and taught several certificate workshops, along with 24 semester courses in Advertising, Business, and Marketing at UC Berkeley Extension, UC Santa Cruz Extension, and Mission College, and San Jose State University.
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“Your question bank is really precise and helpful. Your entire content, and especially your metrics training, is so powerful and explained in an excellent way.”
“What I like most is the hints in the quiz to help you understand the perspective.”
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CCXP Sample Exam
100-question exam similar to the CCXP exam.
CCXP Sample Exam $45. . . . . . . .
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Experts CX+EX+PX Leadership Pre-Test
50 multiple-choice questions.
Experts Pre-Test $35. . . . . . . .
See more about Experts Leadership here.
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CX+EX Enthusiasts Pre-Test
40 multiple-choice questions.
Enthusiasts Pre-Test $30. . . . . . .
See more about CX+EX Enthusiasts here.
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ECXO CX+EX Maturity Pre-Test
50 multiple-choice questions.
ECXO Pre-Test $30. . . . . . . .
See more about ECXO Maturity here.
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⬇️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
⬆️ Click “Change Plan” in “Cart Summary” to select your preferred arrangement.
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“I thought I knew customer experience until I joined the ClearAction course. I found myself shocked and wide-eyed by the truths that were being revealed. I’m grateful it was virtual because my reactions behind the screen were priceless😅.”
Your greatest value is what you do with your new wisdom!
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“I learned more about customer experience management in the last 90 minutes than I’ve learned in the past year.”
