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Silver Membership
Guide the Walk: Growth=CX=EX
Fast-track customer alignment . . .
Inspire your company to walk the talk for customer, partner, and employee experience.
Silver Membership includes:
- 5-Minute Guides and discussions for 6 A’s to multiply value of experience management.
- 6 A’s: Ask >> Absorb >> Adopt >> Apply >> Account >> Applaud.
- Guides: how-to, stories, audio clips, video clips, assessments, checklists, etc.
- Discussions: Q&A, examples, celebrations, small groups, 1-on-1, and more.
- Challenge Series of 5-minute guides for easy application in your work (Silver and Gold only).
- Opportunity to publish your own 5-minute guides (Bronze, Silver, or Gold only).
- Member-only events: community calls, webcast conversations, hackathons, etc.
- Earn points for perks and preferred access.
- 1 Self-paced module each quarter: (1) Intended Outcomes, (2) Trust & Partnering, (3) Rise Above Assumptions, (4) Questions to Motivate, (5) Listen to Illuminate, (6) Communicate Remotely, or Enthusiast, or Expert level CX+EX+PX (7) Metrics, (8) Insights, (9) Design, (10) Culture, or (11) Strategy.
- Keep access as long as your Bronze, Silver, or Gold membership is active.
- CX Leadership Value newsletter:
- Weekly edition is free to all members.
- Weekly step-by-step guide and downloadble .doc/.xls templates (for Bronze, Silver and Gold only).
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- 2 Any Topic Masterminds per year (Silver and Gold only).
- Solve a challenge you’re facing with stronger, faster results.
- 45-minute live remote solution co-creation workshop.
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“I really appreciate the way you have integrated project management, change management and customer experience management in a short time. It has been a fantastic experience.”
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Silver Membership $150/qtr_____________________________________
Walk The Talk Forum shows you how to multiply cost savings, profit, and revenue
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Subscription payment renews every quarter (90 days):
Subscription payment renews every quarter (90 days).
Power Guide Content
Select 1 Self-Paced Module Per Quarter
1 Template in CX Leadership Value newsletter per week
2 Any Topic Masterminds total per year
All Member-only events
Challenge Series for 5-minute guides
Earn points for perks and preferred access
All 6 A’s Guides and Conversations

Power Guide Content