A la Carte Resources
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Self-paced and live remote consulting universal to strategic customer experience, employee experience, and partner experience.
Designed for your extended team and executives: affordable, adept, actionable, and quick.
A la Carte Resources
Resources Filter
Self-paced and live remote consulting universal to strategic customer experience, employee experience, and partner experience.
Designed for your extended team and executives: affordable, adept, actionable, and quick.
I highly recommend ClearAction! You’ll sharpen your focus with actionable insights and tools you can apply on the job the next day!
MaryAnn Monroe, CCXP, MaximusThanks for your guidance and prep. I highly recommend ClearAction to anyone seeking to understand CX.
Aaron Mosby, CCXP, TTEC DigitalClearAction brings expert level insights to customer experience practices. Lynn Hunsaker’s competence in CX is unmatched.
Kenneth Hampton, Acceptance InsuranceTime well invested. Get introduced to Strategic Impact practices so we evolve from the past practices. Highly recommended.
Balakrishna Murthy, CCXP, CarrefourAlways grounded in deep experience, knowledge of CX best practices, and industry network!
Gloria Gupta, FCXP, American Medical AssociationUne riche ressource claire et précise au sujet de gestion de l’expérience client, le contenu que je n’ai pas trouvé ailleurs.
Tatiana Yakovenko, UX Design SpecialistClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at the work you’re doing in different ways.
James Dodkins, PegasystemsPlenty of actionable takeaways! Always a pleasure.
Clare Muscutt, Women in CXSúper bien, ella siempre está disponible y brinda una orientación completa para el entendimiento de los cursos.
Sonia Zavales, CCXP, SONICXcorpClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.
Rolu Adebola, DiversiboardGrateful to ClearAction mentorship. I will certainly continue to use this knowledge throughout my career.
Jenna Harwood-Pepers, CCXP, PointClickCareTrès utile et pratique, aider les organisations à passer à un niveau supérieur.
Tatiana Yakovenko, UX Design SpecialistThis is certainly among the best CX content I’ve ever found, uniting concepts and application.
Elaine Mazzon, PhoneTrackWorth every minute and dollar invested! To establish or operationalize CX for results, look no further. Fully recommended!
Tatiana Ramirez, CCXP, InteractionCXI highly recommend ClearAction’s Experience Leadership Mastery to up your CX game.
Mary Catherine Plunkett, CCXP, AutodeskClearAction has been recommended to everyone asking me how to pass the exam.
Shatha Balto, CCXP, My Clinic KSAClearAction is not just good for exams. It applies to the real work.
Bruce Liu, CCXP, CognizantThanks for great resources that made the exam questions feel very approachable and intuitive.
Jenna Harwood-Pepers, CCXP, PointClickCareThank you for sharing your excellent view and knowledge on CX and CXM.
AnneMarie Jans, Salta GroupClearAction has been a valuable resource to me. You have unending knowledge.
Patty Soltis, CCXP, Moffit Cancer CenterThis is a true proposal for a customer experience management system connected with business results.
Elaine Mazzon, PhoneTrackClick icon for grid view or list view
$300 – $550
40% Off
You present what you’re working on and Lynn Hunsaker gives you on-the-spot feedback for CX, CS, EX, PX, or MO.
Why? Get bigger results faster.$550 – $600
45% Off
Discussion, interview, or Q&A session with your for your team, company, partners, or customers for celebrations, offsites, development, clips for workshops, intranet, etc.
Why? Teach your group fast and turn around skeptics.$30 – $45
70% Off
Multiple-choice quiz to boost your expertise with Power Guides most valuable to you.
Why? Focus where you’ll gain most.$475 – $1,275
67% Off
100% coverage of the 5 CCXP competencies, in presentations loaded with pro tips + multiple-choice quizzes + links to examples/templates
$200 – $350
75% Off
Get your customized plan to higher and faster gains at lower costs in proving value in customer experience performance.
$350 – $400
50% Off
Get your customized plan to higher and faser gains at lower costs via superior data quality for AI.
$300 – $350
50% Off
Get your customized plan to higher and faser gains at lower costs in CX/CS tech (customer experience and customer support/success) decisions.
$350 – $1,800
50% Off
Get your customized plan to higher and faster gains at lower costs in internal engagement in customer experience performance.
$350 – $1,800
50% Off
Get your customized plan to higher and faster gains at lower costs in connecting CX and EX (customer experience and employee experience).
$350 – $1,800
50% Off
Get your customized plan to higher and faster gains at lower costs in solving silos for customer experience seamlessness and growth.
$350 – $1,800
56% Off
Get your customized plan to higher and faster gains at lower costs in designing new value for customer experience differentiation and growth.
$300 – $1,800
50% Off
Process efficiency often leads to unintended consequences by starting with our own viewpoint instead of customers’ viewpoint.
$350 – $1,800
56% Off
Get your customized plan to higher and faster gains at lower costs in closing gaps in customer experience performance.
$350
50% Off
Get your customized plan to higher and faster gains at lower costs in journey management that starts with expectations segmentation and the 6 A’s of CXM success: Ask, Absorb, Adopt, Apply, Account, Applaud.
$350 – $1,800
50% Off
Get your customized plan to higher and faster gains at lower costs in customer-centric customer engagement that maximizes lifetime value.
$550 – $985
75% Off
Alignment strategy for customer experience, partner experience, and employee experience experts, executives, award winners, judges, authors, keynoters.
$550 – $750
63% Off
For your Board, Senior Leadership Team and next 2 executive levels, or Steering Committee/Council.
Why? Tune-in leaders to CX=EX=$ alignment.$225 – $1,800
67% Off
Co-create your strategy to remove revenue roadblocks in 90-minute workshops.
Why? Notably faster, stronger gains at lower costs.$225 – $1,800
67% Off
Co-create your strategy to prevent profit potholes in 90-minute workshops.
Why? Free-up resources from value-rescuing to value-creating.$225 – $1,800
67% Off
Co-create your playbook to synergize strategies in 90-minute workshops.
Why? Consistency boosts trust, efficiency, and profitable creativity.$225 – $1,800
67% Off
Co-create your approach to prevent performance stalls in 90-minute workshops.
Why? CX = EX = $. They’re deeply interconnected.$2,900 – $11,200
70% Off
Co-create your customer alignment strategy: 90-minute workshops for 4 topics each in Growth, Efficiencies, Strategies, Performance.
Why? Amplify all engagement goal results.Original price was: $500.$200Current price is: $200.
60% Off
Solve a challenge you’re facing real-time in a 45-minute live remote workshop that also teaches you a new skill.
Why? Discover a faster and/or stronger approach.$50 – $200
83% Off
15 formulas: cost of poor CX, gains from stopping issues, re-allocating gains, and more.
$50 – $200
83% Off
15 formulas with example data, equations, and data visualization
$50 – $200
83% Off
14 formulas for NPS gains, costs, weightings, value of referrals, and more.
$50 – $200
83% Off
15 formulas: Effort, earned growth, lifetime value, secure customer, value quotient, and more.
$50 – $200
83% Off
12 formulas with example data, equations, and data visualization
$50 – $200
83% Off
12 formulas: gains from personalization, digitalization, consistency, simplicity, and more.
$50 – $200
83% Off
18 formulas: Insights use in growth efforts, efficiency efforts, and more.
$50 – $200
83% Off
15 formulas: gains by preventing issues, policies, cost containment, reviews, recognition, and more.
Original price was: $2,800.$800Current price is: $800.
71% Off
90-minute how-to session for relational database spreadsheets, profit-takers, profit-makers, good and bad growth, and more.
Original price was: $2,800.$800Current price is: $800.
71% Off
90-minute how-to session for static and gains health indexes, customer signals, weightings of triggers, engagement, performance, and more.
$450 – $950
68% Off
Self-paced or live lessons loaded with pro tips, quizzes, and examples aimed at customer and employee experience maturity for ECXO members.
$300 – $550
64% Off
Self-paced or live lessons with pro tips + examples + true-false quizzes for managers working with customer experience and employee experience.
$275 – $600
77% Off
Gain influence skills for buy-in, follow-through, collaboration, and maturity.
For growth in customer experience (CX), employee experience (EX), partner experience (PX), and marketing roles.
Apply exciting pro tips right away
Expertise for your entire team
35 years preventing CX issues
Actionable for customer experience, employee experience, partner experience, B2B, B2C, governments, and non-profits universally
Pre-Tests, Power Guides, Modules, and Masterclasses have 4 versions:
Experts, CCXP, ECXO, Enthusiasts
Masterclasses have 5-6 standalone Modules
Power Guides are video lessons and quizzes
| Power Guides | Min. | Quizzes | USD |
|---|---|---|---|
| Experts | 20 | Multiple-choice | $25 |
| Enthusiasts | 10 | True-false | $15 |
| ECXO | 15 | Multiple-choice | $20 |
| CCXP | 15 | Multiple-choice | $20 |
| Full Course | Self-Paced | Live Remote |
|---|---|---|
| Expert | $550 | $985 |
| Enthusiast | $300 | $550 |
| ECXO | $450 | $950 |
| CCXP | $475 | $985 |
Let’s Make Things Happen
Start now to multiply CX value.
We can customize resources and services.
Participants say:
“Speaking from over 20 years of service in our industry, I can say your expertise and wisdom are absolutely world-class. knowledge is distilled down to the most practical and effective points so the time and skills you share are invaluable and conducive to quick traction.”
“Please accept my deepest gratitude for the exceptional coaching you provided. The course material is truly a wealth of knowledge.”
“These incredible learning materials are a masterpiece for me. I appreciate your great effort in this.”
You Can Book a Discovery Call
You Can Send Us a Question
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