A la Carte Resources

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Self-paced and live remote consulting universal to strategic customer experience, employee experience, and partner experience.

Designed for your extended team and executives: affordable, adept, actionable, and quick.

A la Carte Resources

Resources Filter

Self-paced and live remote consulting universal to strategic customer experience, employee experience, and partner experience.

Designed for your extended team and executives: affordable, adept, actionable, and quick.

I highly recommend ClearAction! You’ll sharpen your focus with actionable insights and tools you can apply on the job the next day!

MaryAnn MonroeMaryAnn Monroe, CCXP, Maximus

Thanks for your guidance and prep. I highly recommend ClearAction to anyone seeking to understand CX.

Aaron MosbyAaron Mosby, CCXP, TTEC Digital

ClearAction brings expert level insights to customer experience practices. Lynn Hunsaker’s competence in CX is unmatched.

Kenneth HamptonKenneth Hampton, Acceptance Insurance

Time well invested. Get introduced to Strategic Impact practices so we evolve from the past practices. Highly recommended.

Balakrishna MurthyBalakrishna Murthy, CCXP, Carrefour

Always grounded in deep experience, knowledge of CX best practices, and industry network!

Gloria GuptaGloria Gupta, FCXP, American Medical Association

Une riche ressource claire et précise au sujet de gestion de l’expérience client, le contenu que je n’ai pas trouvé ailleurs. 

Tatiana YakovenkoTatiana Yakovenko, UX Design Specialist

ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at the work you’re doing in different ways.

James DodkinsJames Dodkins, Pegasystems

Plenty of actionable takeaways! Always a pleasure.

Clare MuscuttClare Muscutt, Women in CX

Súper bien, ella siempre está disponible y brinda una orientación completa para el entendimiento de los cursos.

Sonia ZavalaSonia Zavales, CCXP, SONICXcorp

ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.

Rolu AdebolaRolu Adebola, Diversiboard

Grateful to ClearAction mentorship. I will certainly continue to use this knowledge throughout my career.

Jenna Harwood PepersJenna Harwood-Pepers, CCXP, PointClickCare

Très utile et pratique, aider les organisations à passer à un niveau supérieur.

Tatiana YakovenkoTatiana Yakovenko, UX Design Specialist

This is certainly among the best CX content I’ve ever found, uniting concepts and application. 

Elaine MazzonElaine Mazzon, PhoneTrack

Worth every minute and dollar invested! To establish or operationalize CX for results, look no further. Fully recommended!

Tatiana RamirezTatiana Ramirez, CCXP, InteractionCX

I highly recommend ClearAction’s Experience Leadership Mastery to up your CX game.

Mary Catherine Plunkett, CCXP, Autodesk

ClearAction has been recommended to everyone asking me how to pass the exam.

Shatha Balto, CCXP, My Clinic KSA

ClearAction is not just good for exams. It applies to the real work.

Bruce LiuBruce Liu, CCXP, Cognizant

Thanks for great resources that made the exam questions feel very approachable and intuitive.

Jenna Harwood PepersJenna Harwood-Pepers, CCXP, PointClickCare

Thank you for sharing your excellent view and knowledge on CX and CXM.

AnneMarie JansAnneMarie Jans, Salta Group

ClearAction has been a valuable resource to me. You have unending knowledge.

Patty Soltis, CCXP, Moffit Cancer Center

This is a true proposal for a customer experience management system connected with business results.

Elaine MazzonElaine Mazzon, PhoneTrack

Expertise Levels:

Self-Paced or Live:

Price Range:

Your Cart Contents

  • $300$550

    40% Off

    You present what you’re working on and Lynn Hunsaker gives you on-the-spot feedback for CX, CS, EX, PX, or MO.
    Why? Get bigger results faster.

    Add to cart
  • $550$600

    45% Off

    Discussion, interview, or Q&A session with your for your team, company, partners, or customers for celebrations, offsites, development, clips for workshops, intranet, etc.
    Why? Teach your group fast and turn around skeptics.

    Add to cart
  • $30$45

    70% Off

    Multiple-choice quiz to boost your expertise with Power Guides most valuable to you.
    Why? Focus where you’ll gain most.

    Add to cart
  • $475$1,275

    67% Off

    100% coverage of the 5 CCXP competencies, in presentations loaded with pro tips + multiple-choice quizzes + links to examples/templates

    Add to cart
  • $550$985

    75% Off

    Alignment strategy for customer experience, partner experience, and employee experience experts, executives, award winners, judges, authors, keynoters.

    Add to cart
  • $550$750

    63% Off

    For your Board, Senior Leadership Team and next 2 executive levels, or Steering Committee/Council.
    Why? Tune-in leaders to CX=EX=$ alignment.

    Add to cart
  • $225$1,800

    67% Off

    Co-create your strategy to remove revenue roadblocks in 90-minute workshops.
    Why? Notably faster, stronger gains at lower costs.

    Add to cart
  • $225$1,800

    67% Off

    Co-create your strategy to prevent profit potholes in 90-minute workshops.
    Why? Free-up resources from value-rescuing to value-creating.

    Add to cart
  • $225$1,800

    67% Off

    Co-create your playbook to synergize strategies in 90-minute workshops.
    Why? Consistency boosts trust, efficiency, and profitable creativity.

    Add to cart
  • $225$1,800

    67% Off

    Co-create your approach to prevent performance stalls in 90-minute workshops.
    Why? CX = EX = $. They’re deeply interconnected.

    Add to cart
  • $2,900$11,200

    70% Off

    Co-create your customer alignment strategy: 90-minute workshops for 4 topics each in Growth, Efficiencies, Strategies, Performance.
    Why? Amplify all engagement goal results.

    Add to cart
  • Original price was: $500.Current price is: $200.

    60% Off

    Solve a challenge you’re facing real-time in a 45-minute live remote workshop that also teaches you a new skill.
    Why? Discover a faster and/or stronger approach.

    Add to cart
  • $50$200

    83% Off

    15 formulas: cost of poor CX, gains from stopping issues, re-allocating gains, and more.

    Add to cart
  • $50$200

    83% Off

    15 formulas with example data, equations, and data visualization

    Add to cart
  • $50$200

    83% Off

    14 formulas for NPS gains, costs, weightings, value of referrals, and more.

    Add to cart
  • $50$200

    83% Off

    15 formulas: Effort, earned growth, lifetime value, secure customer, value quotient, and more.

    Add to cart
Actionable

Apply exciting pro tips right away

Affordable

Expertise for your entire team

Adept

35 years preventing CX issues

Actionable for customer experience, employee experience, partner experience, B2B, B2C, governments, and non-profits universally

Pre-Tests, Power Guides, Modules, and Masterclasses have 4 versions:
Experts, CCXP, ECXO, Enthusiasts

Masterclasses have 5-6 standalone Modules
Power Guides are video lessons and quizzes

Power Guides Min. Quizzes USD
Experts 20 Multiple-choice $25
Enthusiasts 10 True-false $15
ECXO 15 Multiple-choice $20
CCXP 15 Multiple-choice $20
# of Guides Expert CCXP/ECXO Enthusiast
Metrics 4 6 4
Insights 4 4 4
Design 4 5 4
Culture 6 7 7
Strategy 5 4 3
Total 23 26 22
Full Course Self-Paced Live Remote
Expert $550 $985
Enthusiast $300 $550
ECXO $450 $950
CCXP $475 $985

Give gift cards to your team members!

Let’s Make Things Happen

Start now to multiply CX value.
We can customize resources and services.

Participants say:

Speaking from over 20 years of service in our industry, I can say your expertise and wisdom are absolutely world-class. knowledge is distilled down to the most practical and effective points so the time and skills you share are invaluable and conducive to quick traction.”

Please accept my deepest gratitude for the exceptional coaching you provided. The course material is truly a wealth of knowledge.”

“These incredible learning materials are a masterpiece for me. I appreciate your great effort in this.”

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