customer centric processes Archives

Customer Centric Processes for Stellar Customer Experience

Customer Centric Processes for Stellar Customer ExperienceLynn Hunsaker

I highly recommend ClearAction! You’ll sharpen your focus with actionable insights and tools you can apply on the job the next day!

MaryAnn Monroe, CCXP, Maximus

Thanks for your guidance and prep. I highly recommend ClearAction to anyone seeking to understand CX.

Aaron Mosby, CCXP, TTEC Digital

ClearAction brings expert level insights to customer experience practices. Lynn Hunsaker’s competence in CX is unmatched.

Kenneth Hampton, Acceptance Insurance

Time well invested. Get introduced to Strategic Impact practices so we evolve from the past practices. Highly recommended.

Balakrishna Murthy, CCXP, Carrefour

Always grounded in deep experience, knowledge of CX best practices, and industry network!

Gloria Gupta, FCXP, American Medical Association

Une riche ressource claire et précise au sujet de gestion de l’expérience client, le contenu que je n’ai pas trouvé ailleurs.

Tatiana Yakovenko, UX Design Specialist

ClearAction calmly and concisely communicates ideas in ways that stick in your brain and make you look at the work you’re doing in different ways.

James Dodkins, Pegasystems

Plenty of actionable takeaways! Always a pleasure.

Clare Muscutt, Women in CX

Súper bien, ella siempre está disponible y brinda una orientación completa para el entendimiento de los cursos.

Sonia Zavales, CCXP, GXpriencias!

ClearAction is a trail-blazer and an impactful leader in the development of the CX practice globally.

Rolu Adebola, Diversiboard

Grateful to ClearAction mentorship. I will certainly continue to use this knowledge throughout my career.

Jenna Harwood-Pepers, CCXP, PointClickCare

Très utile et pratique, aider les organisations à passer à un niveau supérieur.

Tatiana Yakovenko, UX Design Specialist

Thanks for a great resource to advance my skills in the CX profession.

Rick Malsch

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Tatiana Ramirez, CCXP, InteractionCX

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Elaine Mazzon, PhoneTrack

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Mary Catherine Plunkett, CCXP, Autodesk

ClearAction has been recommended to everyone asking me how to pass the exam.

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ClearAction is not just good for exams. It applies to the real work.

Bruce Liu, CCXP, Cognizant

Thanks for great resources that made the exam questions feel very approachable and intuitive.

Jenna Harwood-Pepers, CCXP, PointClickCare

Thank you for sharing your excellent view and knowledge on CX and CXM.

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This is a true proposal for a customer experience management system connected with business results.

Elaine Mazzon, PhoneTrack

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