https://clearaction.com/value-exchange/
Customer Value Growth Strategies

Build capability on-the-go

Solve-SpacesTM are interactive templates for immediate use of nimble competencies
In 20 minutes you customize a plan you can use right away!

MISSION-CRITICAL RESOURCES

Closing the brand-customer gap means influencing other disciplines
to prevent customer issues and generate new value

Drive agility, alignment and accountability

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Join the Exchange

ClearAction Value Exchange improves your interactions with other departments, agencies and alliances: improving cooperation and follow-through, sustaining collaboration, influencing deeper and broader use of customer insights in decision-making, handoffs and purpose. These skills are vital to continuity, scalability and organizational nimbleness.

You’ll find it’s a fabulous resource for leapfrogging your competition in marketing alignment and agility, customer experience strategy, voice of the customer, adoption of customer experience responsibility in non-customer-facing roles, customer-centric culture, customer experience improvement and innovation, and managing leading indicators.

Learn how to bridge silos

Nimbleness is vital to 2020s success. Hence, your Marketing, CX & CS teams need these competencies: Accountability — Alignment — Agility

For enterprise agility, drive accountability and alignment (3 columns):

Join the Exchange

DO IT YOURSELF

  • Solve-SpacesTM
  • Templates
  • How-to-Guides
  • Case Studies
  • Open Forum Q&A
  • Self-Paced Training
  • Podcasts, Webcasts, Videos
  • Articles, Studies, etc.

DO WITH OTHERS

  • Webcast ConversationsTM
  • Hackathons
  • Community Calls
  • Fireside Chats
  • In-Person Roundtables
  • Member Committees
  • Exchange Summit
  • Board Meetings

DO WITH PEERS

  • Compare Solve-SpacesTM
  • Lunch-n-Learns
  • Share Hot Resources
  • Staff Meeting Sessions
  • Topic of the Week
  • Inputs to Recognition
  • Up-Level Basic Training
  • Succession Planning

It’s a learning community, focusing on Ease-of-Doing-Business & Ease-of-Work,
specifically relevant to Marketing, CX & CS roles.
It’s a mentor for your day-to-day navigation of cultural, political and personality gaps,
bridging silos, and influencing company-wide use of customer intelligence.
As such, it’s actually an Influence Community!
It’s full of ideas to up-level your programs, job satisfaction & strategic impact.

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“I would definitely recommend the ClearAction Value Exchange because it is a treasure trove of tried-and-true practices.  The Solve-Spaces are really a unique thing: it’s quick and asks you some pointed questions and then gives you suggestions for taking a solution back to your teams. ”
Milista Anderson, SVP Client Relations

EXCERPT FROM TALK SHOW INTERVIEW: (1 m 46 s) “MARKETING & CUSTOMER EXPERIENCE WORKFORCE OF THE FUTURE”

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Best-performing companies will be determined by their organizational agility.

Increase scalability & nimbleness.

How? Inspire all disciplines’ daily decisions in alignment with CX insights.

Weave CX context into every role.

Vital for customer intelligence stewards? Navigate political & personality gaps.

Upgrade strategic impact.

Guided by the Executive Leadership Board

Join this expert-facilitated, member-led and member-driven nimbleness community.

Join the ClearAction Value Exchange

Raise your customer value growth strategy by influencing ease of business and ease of work:

1 User

$576yearly
  • Yearly: $576 (= $48 pp/mo)
  • or Quarterly: $145
  • or Monthly: $49

5 Users

$2,820yearly
  • Yearly: $2,820 (= $47 pp/mo)
  • or Quarterly: $715
  • or Monthly: $240

10 Users

5,400yearly
  • Yearly: $5,400 (= $45 pp/mo)
  • or Quarterly: $1,380
  • or Monthly: $470

Annual membership allows time to absorb, apply and reinforce new skills.

Group membership elevates your whole organization’s performance.

Ask us about volume discounts for your whole department by telephone at +1 408 687 9700 or email at Success@ClearAction.com.

Monthly Plan Option

Privacy Policy      Membership Agreement

Questions about the ClearAction Value Exchange?

Request Info

Drive Sustained Strategic Impact

Customer retention & engagement will be stronger & sustained via lifetime value mindsets & aligned stakeholder motivations.

Share of wallet & margin expansion will accelerate via enterprise-use of CX insights & CX-centered actions.

Competencies

Effectiveness

Efficiency

Growth

Agility:

Enterprise use of CX insights, Compel CX-centered action

Scalability, Strategic/tactical balance, Right the first time, Collaboration

Share of wallet, Margin expansion

Alignment:

Lifetime value mindset & actions, Aligned stakeholder motivations

Resource productivity, Prioritization, Employee engagement, Job satisfaction

Customer retention, Customer engagement

Accountability:

Respecting inter-dependencies, Consistent action to intentions

Stakeholder cooperation / satisfaction, Follow-through, Continuity

Sales velocity

Growth is accelerated by effectiveness and efficiency. Your Marketing, CS & CX teams elevate strategic impact by mastering these competencies.

Vital Capabilities for the 2020s

Actionable real-time skill-building & silo-bridging for
Marketing, Customer Experience, Customer Care & Customer Success roles

Join the Exchange

LET’S DISCUSS YOUR GOALS

Let’s discuss your specific situation. We look forward to contributing to your success.

+1 408 687 9700 Success@ClearAction.com https://ClearAction.com