ClearAction Value Exchange improves your interactions with other departments, agencies and alliances: improving cooperation and follow-through, sustaining collaboration, influencing deeper and broader use of customer insights in decision-making, handoffs and purpose. These skills are vital to continuity, scalability and organizational nimbleness.
You’ll find it’s a fabulous resource for leapfrogging your competition in marketing alignment and agility, customer experience strategy, voice of the customer, adoption of customer experience responsibility in non-customer-facing roles, customer-centric culture, customer experience improvement and innovation, and managing leading indicators.
Learn how to bridge silos
Nimbleness is vital to 2020s success. Hence, your Marketing, CX & CS teams need these competencies: Accountability — Alignment — Agility
For enterprise agility, drive accountability and alignment (3 columns):
It’s a learning community, focusing on Ease-of-Doing-Business & Ease-of-Work, specifically relevant to Marketing, CX & CS roles. It’s a mentor for your day-to-day navigation of cultural, political and personality gaps, bridging silos, and influencing company-wide use of customer intelligence. As such, it’s actually an Influence Community! It’s full of ideas to up-level your programs, job satisfaction & strategic impact.
“I would definitely recommend the ClearAction Value Exchange because it is a treasure trove of tried-and-true practices. The Solve-Spaces are really a unique thing: it’s quick and asks you some pointed questions and then gives you suggestions for taking a solution back to your teams. ”
Milista Anderson, SVP Client Relations
EXCERPT FROM TALK SHOW INTERVIEW: (1 m 46 s)
“MARKETING & CUSTOMER EXPERIENCE WORKFORCE OF THE FUTURE”