
What is Experience: CX and EX?

CX & EX Priorities

CX & EX Value

CX & EX Maturity

True CX & EX Metrics

True Market Metrics

Leading Indicators

Predictive Metrics

Momentum

Voice of Customers & Employees

Reveal Opportunities

Human-Centered Design

Innovation & Improvement

Priorities

Prevention

Make It Stick

Customer-Centricity

CX & EX Team Sport Strategy
CX & EX Enthusiasts Course
For managers with interest in customer experience and employee experience
Up-level your extended team
- Engage managers of all types in aligning to customers and employees.
- Permanently stop poor experiences.
- Free-up resources for high-growth opportunities.
- Embed customer-centricity and employee-centricity in how your business is run.
. . . . . . . . .
“I can save weeks of work I thought was needed, and impress my executives with greater results faster with the method I learned today.”
. . . . . . . . . . . . . . . . . . .
Includes:
- CX Value Multipliers Forum (Friends membership) to bring it to life in your company.
- Pro tips in every lesson show you how to skip many typical CX and EX practices to save your time and money, and to generate faster and stronger impressive gains.
- Customer Experience & Employee Experience Enthusiasts Certificate.
…………………………………………..

Lynn is certified by California Commission on Teacher Credentialing (Business SSAT and CBEST). Across 15 years, she designed and taught several university certificate workshops, along with 24 semester courses in Advertising, Business, and Marketing at UC Berkeley Extension, UC Santa Cruz Extension, and Mission College, and San Jose State University.
. . . . . . . . . . . . . . . . . . .
“I learned more about experience management in the last 90 minutes than I’ve learned in the past year.”
. . . . . . . . . . . . . . . . . . .
“I thought I knew customer experience until I joined the ClearAction course. I found myself shocked and wide-eyed by the truths that were being revealed. I’m grateful it was virtual because my reactions behind the screen were priceless😅.”
___________________________________________
Get started today
Market price:
Self-Paced 5 Topics $850
Today’s price $300
Self-Paced 1 Topic $170
Today’s price $60
Live Remote 1 Topic $500
Today’s price $110
Live Remote 5 Topics $1500
Today’s price $550
Private Group Live Remote 1 Topic $5000
Today’s price $1000
Private Group Live Remote 5 Topics $15000
Today’s price $5000
Your pricing is lower!
- ClearAction gives you immediate access to actionable, affordable techniques to master CX job hurdles and multiply CX value.
- What may look like “training” at ClearAction is user-friendly advanced e-consulting.
- Instead of lengthy, expensive consulting, we’ve set up quick and easy ways for you to clearly see how to take action in driving customer-centered management.
Level-set and up-level your extended team!
. . . . . . . . . . . . . .
“Your materials are really excellent!!! I love it. I just wish I would have used it before.”
______________________________________
Note: You can select local currency or DM to request your currency

What is Experience: CX and EX?

CX & EX Priorities

CX & EX Value

CX & EX Maturity

True CX & EX Metrics

True Market Metrics

Leading Indicators

Predictive Metrics

Momentum

Voice of Customers & Employees

Reveal Opportunities

Human-Centered Design

Innovation & Improvement

Priorities

Prevention

Make It Stick

Customer-Centricity
